Real Estate Agent Services & Operations Coordinator

About the Role

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We are seeking an energetic, detail-oriented professional to join our Keller Williams team as our Real Estate Agent Services & Operations Coordinator (internally known as our Director of First Impressions & Agent Services Coordinator). As the face and operational engine of our Plainville Market Center, you will create a welcoming environment for guests while empowering our real estate agents with the onboarding, technology training, and scheduling support they need to succeed.

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Key Responsibilities

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• Front Desk & Administrative Support: Warmly greet clients and visitors, manage phone inquiries, process daily mail, and keep office supplies stocked and organized.
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• Agent Onboarding & Tech Training: Lead new agents through a seamless onboarding process and train agents on Keller Williams technology platforms (including KW Command).
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• Calendar & Event Coordination: Plan, manage, and promote the Market Center training calendar, workshops, and team meetings.
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• Social Media Management: Create and post engaging content across social media channels to highlight office events, training programs, and agent achievements.
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Qualifications

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• Warm, professional demeanor with outstanding communication skills.
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• High comfort level with technology and an ability to teach tech tools to others.
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• Strong organizational skills and the ability to manage multiple priorities at the front desk.
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• Experience in administrative roles, customer service, or real estate (familiarity with Keller Williams systems is a plus).
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Benefits

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• Paid Time Off (PTO)
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• Paid Holidays
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• Professional development and leadership growth opportunities within the Keller Williams network
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Pay: $45,000 annually

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Benefits:

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• Paid time off
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Work Location: In person