Real Estate Tax Info/ Collections Specialist

Lake County Council

Waukegan, IL

JOB DETAILS
SALARY
SKILLS
Administrative Skills, Banking Services, Credit and Collections, Customer Support/Service, Government, High School Diploma, Local Government, Microsoft Excel, Microsoft Office, Multitasking, Physical Demands, Problem Solving Skills, Property Tax, Reporting Skills, Spanish Language, Statistics, Team Player, Typing
LOCATION
Waukegan, IL
POSTED
18 days ago

Real Estate Tax Info/ Collections Specialist

Salary

$22.83 Hourly

Location

Waukegan, IL

Job Type

Full-Time

Job Number

03001

Department

Treasurers Office

Opening Date

06/15/2026

Closing Date

8/15/2026 11:59 PM Central

  • Description
  • Benefits

General Description

Are you looking for a challenging role within an organization that provides rewarding compensation, an excellent benefit package and career growth opportunities? If so, Lake County Government is the place for you. Comprised of nearly 3,000 employees, it is our goal to positively serve the residents of Lake County while working with a purpose. We believe our employees should take pride in the work they accomplish while truly respecting a collaborative work environment.

A Real Estate Tax Information and Collections Specialist is on the front line for customer service and cashiering within local government, ranging from handling transactions in the County property tax system, answering taxpayers' questions on the phone, and handling property tax documents to resolving taxpayer questions and issues. Your day will consist of resolving problems or discrepancies concerning customers' accounts, analyzing and summarizing statistical data, and preparing reports. You will also be assigned cashiering duties on a rotating basis. You will have endless opportunities to impact and make a difference within Lake County. Building working relationships with employees, 30 countywide departments, and the public is sure to keep you interested and continuously learning.

Essential Functions

  • Customer service by phone and in-person
  • Problem solving
  • Multi-tasking
  • Preparing reports
  • Cashiering

Knowledge Skills Abilities and Education Required

  • Customer service and problem-solving skills

Education

  • High School Diploma or GED
  • 2 years related experience in property tax administration or bank experience
  • Basic to intermediate knowledge of MS Office, especially Excel
  • Cash handling experience highly desirable
  • Spanish language highly desirable

Physical Requirements

  • Work involves sitting most of the work day, with occasional standing while cashiering. Typing and applying pressure with fingers

and palm required. Expressing or exchanging ideas by means of the spoken and written

word.

Supplemental Information

Lake County offers a competitive salary and benefit package. We also offer flexible working hours, and a comprehensive wellness and training program. Visit our Prospective Employee page to get additional information on why you should work for Lake County!

Any offer of employment is contingent upon the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.

Lake County is committed to being a diverse and inclusive workplace and is proud to be an equal opportunity employer.

The County offers an extensive benefits package to eligible employees including health, dental, vision, life insurance, pension, deferred compensation plans, and so much more! Below are resources for the Countys current benefits.

You can find additional details on our benefits at https://lakecountyil.attract.neogov.com/lake-county-illinois-recruitment-sm/p/benefits and https://www.lakecountyil.gov/2678/Current-Employees.

Employer Lake County

Department Treasurers Office Address 18 N. County Street

Room 102

Waukegan, Illinois, 60085

Phone 847-377-2323

Website http://www.lakecountyil.gov

About the Company

L

Lake County Council