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Reasonable Accommodation Intake Representative

Iconma

Cumberland, RI

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JOB DETAILS
SKILLS
Case Management, Communication Skills, Documentation, Health Plan, Multitasking, Pharmacy, Presentation/Verbal Skills, Producer Price Index (PPI), Retail, Telephone Skills, Writing Skills
LOCATION
Cumberland, RI
POSTED
Today
Our Client, a Retail Pharmacy company, is looking for a Reasonable Accommodation Intake Representative for their Cumberland, RI /Remote location.
 
Responsibilities:
  • Ability to handle sensitive conversations with colleagues regarding their Reasonable Accommodation request. Maintain confidentiality. Must have the ability to work in a fast paced environment while maintaining a high degree of accuracy. Excellent communication skills, both written and verbal. Must have multitasking skills to manage outbound calls while documenting information received and handling case tasks which may include sending letters to colleagues who have disengaged from the interactive process. Use of a case management system for all steps in the process is required, so prior use of case management software is recommended.
 
Requirements:
  • Recommended experience in administering reasonable accommodation requests and an understanding of ADAAA preferred but not required. Discretion in dealing with confidential information. HR related experience a plus.
  • Candidate will be working in a case management tool, so MUST be tech savy. Candidate PPI - candidate must have private home working space set up and info on the computer should be accessible/viewable to anyone else but them - this will be tracked
 
Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
 
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.
 

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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