Duties:
Review and obtain necessary compliant documentation, medical records and prescriptions in order to submit for prior authorization with insurance.
Responsible for obtaining prior authorization from insurance payor for durable medical equipment.
Verifies patient demographic and health insurance information to review & work pending task daily for authorizations &/or appeals
Notify RT/Sales management teams regarding non-compliance and authorization deadlines that are not met
Establishes and maintains effective communication and good working relationships with patients/family, physicians' offices, and other internal teams for the patient's benefit.
Performs other clerical tasks as needed, such as
Answering patient/Insurance calls
Faxing and Emails
Communicates appropriately and clearly to Manager/Supervisor, and other superiors. Reports all concerns or issues directly to Revenue Cycle Manager and Supervisor
Other responsibilities and projects as assigned.
Requirements:
Experience:
Skills:
Effective/professional communication skills (written and oral)