Cargo/Freight, Claims Processing, Communication Skills, Computer Systems, Corporate Policies, Customer Relations, Customer Support/Service, Data Entry, Forklift, Inventory Control System, Licensing, Lift/Move 50 Pounds, Loading/Unloading, Maintain Compliance, Multitasking, New Store Openings, Organizational Skills, Pallet Jack, Presentation/Verbal Skills, Product Pricing, Receivers, Retail, Retail Management, Team Player, Telephone Skills, Time Management, Writing Skills
Here at Family Farm and Home, our outstanding team members are dedicated to providing incredible product values and exceptional customer service to all customers. Because of this commitment, Family Farm and Home has experienced rapid growth on all levels. Our continued growth in the future is limitless due to our devoted staff and constantly growing group of loyal customers. Are YOU ready to join the FFH Family?
The receiver at Family Farm and Home is accountable for the verification and processing of incoming/outgoing freight. The receiver is responsible for inventory accuracy and assisting the store manager in maintaining low shrink. The receiver will also ensure merchandise is properly and safely loaded and unloaded from trucks.
Essential Duties and Responsibilities, Include but are not limited to:
A. Promote Family Farm and Home mission statement and family values.
B. Receive and sort shipment using the proper receiving procedures
C. Operate a fork lift and/or pallet jack safely and efficiently with proper licensing
D. Separate Special Orders from delivery and process according to store policy
E. Tag all required items with security tags (if applicable)
F. Establish and maintain strict organization standards in the backroom
G. Ensure all inbound merchandise is checked in per store procedures
H. Maintain organized and accurate files for all paperwork related to the backroom
I. Oversee the proper procedures for all inter-store transfers
J. Process all damage claims according to store policy and maintain related paperwork
K. Follow up on all damage claims and returns in a timely manner
L. Assist with stocking freight
M. Answer customer service phone calls
N. Maintain all backroom tools and supplies as necessary
O. Ensure proper rotation of perishable product, ie. feeds, pet food
P. Control and Maintain cleanliness of backroom and outside of store
Q. Maintain compliance with company policies and achieve standards to meet audits
R. Contributes to a positive working environment for all team members.
S. All other duties as assigned by store management or company official.
Receiver Requirements:
A successful Family Farm and Home receiver must have good oral and written communication skills in order to effectively interact with customers, vendors and other associates in person and on the telephone. The receiver must be customer service oriented and team oriented. They will need to have excellent organizational skills and be able to effectively manage multiple tasks simultaneously. A successful receiver must be able to distinguish between similar products, accurately count product and input data accurately into the store inventory control system. Receivers must have knowledge of basic computer systems. They must be able to stand for extended periods of time as well as be able to climb up and down ladders, reach, bend, twist, kneel, lift up to 50lbs, handle large odd shaped items, and stock items in overhead area
At Family Farm and Home it is our mission to build a family dedicated to providing exceptional service, products, and prices, focused on fulfilling the lifestyle needs of our customers who aspire to live, work, and grow like we do.F
Family Farm and Home
We treat you like our friends and neighbors because we are your friends and neighbors.
We’re Family Farm & Home and we’re committed to supplying the rural lifestyle.
In 2002, the first Family Farm & Home Store opened its doors. Our success and growth experienced from day one continues to soar exponentially. Through hard work and dedication, our specialty farm retail brand has established a significant Midwest footprint. At Family Farm & Home, we are dedicated to the continued growth of our individual team members, as well as the organization as a whole. Family Farm & Home is an organization that strives for excellence and quality in all that we do and we exhibit an insatiable desire to continuously improve. With our consistent growth and aggressive plan for future expansion, we are looking for exceptional team members to join our “Family”. Whether it’s a career at a retail location, distribution center or corporate office, we are looking for individuals who are fast-paced leaders, ready and able to help take our brand to the next level.
Family Farm & Home: We will be the place where Customers prefer to shop, Team Members prefer to work and Suppliers prefer to do business.
Are you ready to help grow our “Family”?
500 to 999 employees
https://www.familyfarmandhome.com/