Communication Skills, Computer Skills, Customer Support/Service, Detail Oriented, High School Diploma, Inside Sales, Life Insurance, Lift/Move 100 Pounds, Lift/Move 50 Pounds, Metrics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Order Processing, Organizational Skills, Outsourcing, Performance Metrics, Performance Reviews, Physical Demands, Problem Solving Skills, Process Improvement, Production Systems, Productivity Management, Returns Processing, Team Player
Receiving Associate
Category
Warehouse/Shipping/Logistics
Job Location
Willingboro, NJ, US
Position Type
Full-Time/Regular
Receiving Associate
Radwell International LLC | Production
Full-Time | Hourly | On-site
Schedule: Monday-Friday - 8:00am to 5:00pm
1 Millennium Drive, Willingboro, NJ 08046
The Receiving Associate is responsible for photographing, processing, and receiving parts within a production environment. This role supports repair, return, and outsourced workflows while maintaining a strong focus on accuracy, process improvement, and daily productivity goals. The position plays a key role in ensuring items are properly documented, tracked, and prepared for downstream production operations.
Key Responsibilities
- Stage and record incoming units for Repairs, Returns, and Outsource processes
- Identify part numbers, photograph items, and scan associated documents
- Link incoming units to corresponding RMA/RGA records in company systems
- Assist in resolving discrepancies in accordance with Radwell policies
- Maintain accuracy and efficiency when processing incoming shipments
- Make occasional business-related calls to internal teams including sales and customer service
- Support customer service expectations while performing order processing tasks
- Promote continuous process improvement and workflow efficiency
- Perform other duties, tasks, or work as assigned
Metrics
- Average of 6 units per hour received
- Complete daily processing of all shipments
- Additional performance measurements may be added as needed
Qualifications
- Strong organizational skills
- General knowledge of Microsoft Office (Word, Excel, Outlook)
- Ability to work effectively in a team environment
- Focus on department growth and process improvement
Knowledge & Skills Required
- Strong computer proficiency
- Ability to multi-task
- Ability to work in a fast-paced environment
- Attention to detail
- Problem-solving abilities
- Good communication skills
Education & Experience
- High School Diploma or equivalent preferred
- 1-3 years of related experience or training preferred
- Technical or industrial product knowledge a plus
Physical Demands
- Occasional sitting, reaching, working overhead, climbing, balancing, stooping, kneeling, crouching, or crawling
- Frequent walking
- Frequent lifting pushing and pulling of 50 pounds and occasional lifting up to 100 pounds
Compensation & Commission
The recruiting base pay rate for this full-time position is $20.00 per hour.
Within the base pay range, individual compensation is determined by job-related skills, experience, and relevant education or training.
Radwell Benefits
- Medical, dental, and vision coverage starting Day 1 of employment
- 15 PTO days
- Paid company holidays
- Company-paid short-term and long-term disability
- Company-paid life insurance
- 401(k) with company matching
- Free onsite gym
Employee Evaluation Summary
- Introductory Review conducted at approximately 80 days
- Monthly Reviews focused on productivity and activity metrics
- Annual Review evaluating overall performance and contribution
Work Schedule
This is a full-time position scheduled Monday through Friday from 8:00am to 5:00pm with a one-hour lunch break. Attendance and coverage policies must be followed. Time off is granted in accordance with company policy.
Radwell International LLC is an equal opportunity employer.
R
RADWELL INTERNATIONAL INC.