Job Description
Do you like early mornings? Are you good at organizing? Want to work with a fun morning crew? Join our receiving team!
*All receiving team members must be available to work 5:00 am - 1:45 pm every MWF.
The primary responsibilities of the receiving team are to ensure the efficient flow, tracking, and accuracy of all deliveries and transfers entering and exiting the store.
Experience in retail or stocking is preferred, but not required. Hardware experience is a bonus. The candidate must be able to work effectively under pressure and with colleagues from diverse backgrounds. Candidates must be able to speak and write English proficiently. This is a public-facing position, so good customer service skills are helpful.
Major Responsibilities
· Unload and load trucks in a safe manner
· Receive and sort Ace order using the Ace sort process
· Operate a dolley and/or pallet jack safely and efficiently
· Separate Special Orders from delivery and process according to store policy
· Establish and maintain strict organization standards in the backroom
· Ensure all inbound merchandise is checked in per store procedures
· Maintain organized and accurate files for all paperwork related to the backroom
· Follow proper procedures for all inter-store transfers
· Answer customer service phone calls
Provide Helpful Hardware level service to in-store customers
· Other duties as required
Minimum Requirements
· Strong organizational skills
· Ability to communicate
· Ability to solve problems, work independently, and check accuracy
· Knowledge of retail computer systems, MS Word and Excel a plus.
· Ability and willingness to work flexible hours, including early mornings, evenings, weekends, and holidays to meet the needs of the business
· Must be able to lift 50 pounds frequently with or without accommodation.
We are your locally owned and operated neighborhood Ace Hardware store. With six stores in the Bay Area, we are committed to being the most helpful hardware store in the communities we serve.