Receiving Manager

Job Title: Receiving Manager
Reports To: Distribution Center Manager / Operations Manager
FLSA Status: Exempt

Position Summary

The Receiving Manager is responsible for overseeing all inbound operations within the Distribution Center, ensuring the accurate, timely, and efficient receipt of products while maintaining inventory integrity, productivity standards, food safety requirements, and employee engagement. This position will lead Receiving Supervisors, office personnel, and warehouse associates while partnering closely with Inventory Control, Operations, Transportation, Human Resources, and Customer Service teams.

Essential Duties & Responsibilities

• Direct and oversee all Receiving Department operations within a high-volume distribution center.
• Manage Receiving Supervisors, Leads, Clerks, and Receiving Associates.
• Ensure all inbound shipments are received accurately, safely, and in accordance with company policies and customer requirements.
• Monitor receiving productivity, labor utilization, inventory accuracy, and departmental KPIs.
• Develop staffing plans and manage scheduling, attendance, vacations, and overtime.
• Partner with Inventory Control to investigate and resolve inventory discrepancies.
• Ensure compliance with food safety, GMP, OSHA, HACCP, and company operational standards.
• Maintain a clean, organized, and audit-ready warehouse environment.
• Conduct performance evaluations, coaching sessions, corrective actions, and employee development activities.
• Collaborate with Operations and Transportation teams to support customer service objectives and operational goals.
• Lead continuous improvement initiatives focused on productivity, quality, safety, and cost reduction.
• Review receiving reports, labor reports, inventory metrics, and operational performance data.
• Assist in budget management and labor forecasting.
• Support employee engagement initiatives and promote a positive workplace culture.
• Maintain visibility on the warehouse floor and provide leadership support across all shifts as business needs require.

Qualifications

• Bachelor's Degree preferred; equivalent experience will be considered.
• Minimum 5+ years of leadership experience within warehouse, distribution, logistics, or food manufacturing environments.
• Previous Receiving, Inventory Control, Operations, or Distribution Center management experience strongly preferred.
• Experience leading large teams in a fast-paced operation.
• Strong knowledge of warehouse management systems (WMS).
• Proficiency in Microsoft Office, particularly Excel.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Bilingual English/Spanish preferred.
• Knowledge of food safety, OSHA, GMP, and inventory control best practices preferred.

Physical Requirements

• Ability to work within a distribution center environment with varying temperatures.
• Ability to walk the warehouse floor for extended periods.
• Ability to lift up to 50 pounds as needed.
• Ability to work flexible schedules, including weekends and holidays, based on business needs.

About World Class Distribution

World Class Distribution is a 24/7 food distribution organization serving customers nationwide. The company currently operates multiple distribution centers throughout the United States and continues to expand. We are committed to operational excellence, employee engagement, leadership visibility, and fostering a culture where our employees can grow and succeed.