Receiving Supervisor

Job Summary

At Silencer Central, we believe in being customer-oriented, getting stuff done and expecting excellence in everything we do. These core values drive the work and passion of our team members, and they unite our business and customers. The Receiving Supervisor ensures all inbound inventory operations are executed accurately, efficiently, and in full compliance with company standards. This position oversees the daily operations of the Receiving team, ensuring timely and precise processing of inbound shipments, returns, and warranty items. The Receiving Supervisor is responsible for maintaining strong inventory controls, enforcing safety and quality standards, and partnering cross-functionally with Warehouse Leadership, Purchasing, and other teams to support seamless downstream fulfillment operations.

The ideal candidate is a hands-on leader who thrives in a fast-paced environment, demonstrates strong attention to detail, and is committed to continuous improvement. They bring a balance of people leadership, operational oversight, and process improvement to ensure inbound materials are handled with accuracy, accountability, and efficiency.

Job Responsibilities & Essential Functions

Leadership & Supervision

Supervise, train, and support Receiving Specialists to ensure accurate and timely processing of all inbound shipments

Assign daily work, monitor workloads, and ensure staffing coverage aligns with operational needs

Provide ongoing coaching, feedback, and performance management to team members

Support onboarding and training of new Receiving team members

Receiving & Inventory Operations

Oversee the accurate receipt, inspection, and documentation of all inbound inventory

Ensure packing lists are verified against purchase orders and inventory systems

Ensure inventory is properly labeled, staged, and transferred to correct warehouse locations

Oversee processing of warranty claims, returns, and return-to-vendor shipments, ensuring proper documentation and routing

Ensure all inventory systems are updated accurately and in a timely manner

Process, Quality, & Compliance

Enforce all workplace safety standards, policies, and procedures

Monitor inventory accuracy and investigate discrepancies or variances

Continuously evaluate receiving processes to identify efficiency improvements and error reduction opportunities

Ensure confidential and time-sensitive materials are handled appropriately

Partner with Warehouse Leadership, Purchasing, and other teams to resolve inbound issues

Operational Oversight

Track performance metrics related to receiving accuracy, timeliness, and quality

Escalate issues related to delays, damages, shortages, or compliance risks

Assist with audits, cycle counts, and inventory control initiatives as needed