Job Summary At Silencer Central, we believe in being customer-oriented, getting stuff done and expecting excellence in everything we do. These core values drive the work and passion of our team members, and they unite our business and customers. The Receiving Supervisor ensures all inbound inventory operations are executed accurately, efficiently, and in full compliance with company standards. This position oversees the daily operations of the Receiving team, ensuring timely and precise processing of inbound shipments, returns, and warranty items. The Receiving Supervisor is responsible for maintaining strong inventory controls, enforcing safety and quality standards, and partnering cross-functionally with Warehouse Leadership, Purchasing, and other teams to support seamless downstream fulfillment operations. The ideal candidate is a hands-on leader who thrives in a fast-paced environment, demonstrates strong attention to detail, and is committed to continuous improvement. They bring a balance of people leadership, operational oversight, and process improvement to ensure inbound materials are handled with accuracy, accountability, and efficiency. Job Responsibilities & Essential Functions Leadership & Supervision Supervise, train, and support Receiving Specialists to ensure accurate and timely processing of all inbound shipments Assign daily work, monitor workloads, and ensure staffing coverage aligns with operational needs Provide ongoing coaching, feedback, and performance management to team members Support onboarding and training of new Receiving team members Receiving & Inventory Operations Oversee the accurate receipt, inspection, and documentation of all inbound inventory Ensure packing lists are verified against purchase orders and inventory systems Ensure inventory is properly labeled, staged, and transferred to correct warehouse locations Oversee processing of warranty claims, returns, and return-to-vendor shipments, ensuring proper documentation and routing Ensure all inventory systems are updated accurately and in a timely manner Process, Quality, & Compliance Enforce all workplace safety standards, policies, and procedures Monitor inventory accuracy and investigate discrepancies or variances Continuously evaluate receiving processes to identify efficiency improvements and error reduction opportunities Ensure confidential and time-sensitive materials are handled appropriately Partner with Warehouse Leadership, Purchasing, and other teams to resolve inbound issues Operational Oversight Track performance metrics related to receiving accuracy, timeliness, and quality Escalate issues related to delays, damages, shortages, or compliance risks Assist with audits, cycle counts, and inventory control initiatives as needed |