Work Flexibility: OnsiteOn Site Location: 5900 Optical Ct, San Jose, CAShift: Monday – Friday, 8:00 AM – 5:00 PMSummaryAs a Receiving Technician, you will support the in‑house servicing, repair, and maintenance of company products within a repair and service environment. In this role, you will diagnose product issues, perform testing and calibration, and ensure repaired equipment meets quality and performance standards. You will also help document repair activity and support analysis of product trends to improve overall service operations and product reliability.ResponsibilitiesSupport unloading, unboxing, receiving, and decontamination of returned medical devices, consoles, and components in accordance with quality and safety standardsMaintain accurate documentation related to quality, labor tracking, work‑in‑progress, ERP transactions, and returned equipment recordsAssess returned products against quality procedures to determine disposition, including return‑to‑stock, repair, vendor shipment, or scrapCreate and process jobs for returned products, verify serial numbers and return order accuracy, and support domestic and international returns including credit returns, repairs, and trialsPartner cross‑functionally with Customer Care, Quality, Regulatory, Depot, Production, engineers, and technicians to resolve issues and ensure proper equipment flow and investigation processesIdentify, track, and troubleshoot returns with missing or incorrect information using ERP and quality systems to determine next steps and ensure complianceAdhere to FDA, OSHA, and Quality Management System requirements while supporting Lean Six Sigma principles and continuous improvement initiativesSupport daily operational priorities through teamwork, problem solving, training completion, overtime flexibility, and communication of equipment, process, quality, or safety concerns to leadershipQualificationsRequired:High School Diploma or equivalent2+ years of relevant experienceAbility to exert up to 20 pounds of force occasionally and/or a minimal amount of force frequently or constantly to lift, carry, etc.Ability to stand, sit, and/or walk for long periods of timePreferred:Associate or Bachelor's degree$28.06 - $37.96 USD HourlyStryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.#J-18808-Ljbffr