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Reception-Scheduling Secretary

Samaritan Health Services

Albany, OR

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JOB DETAILS
SKILLS
Administrative Skills, Communication Skills, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Establish Priorities, File Management, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Hospital, Information/Data Security (InfoSec), Interpersonal Skills, Medical Diagnosis, Medical Office, Medical Records, Medical Terminology, Medical Treatment, Medicine, Multitasking, Neurology, Patient Confidentiality, Presentation/Verbal Skills, Quality Metrics, Records Management, Regulations, Testing, Time Management, Word Processing, Writing Skills
LOCATION
Albany, OR
POSTED
5 days ago
  • JOB SUMMARY/PURPOSE
    • Performs receptionist duties and clerical support for the department.
  • DEPARTMENT DESCRIPTION
    • The Samaritan Health Services Sleep Center provides patients with various diagnostic tests to detect all aspects of sleep disturbances and neurological related disorders.
  • EXPERIENCE/EDUCATION/QUALIFICATIONS
    • High school diploma or equivalent required. Associate's degree preferred.
    • Prior experience in reception or customer services required.
    • Experience or training in medical terminology strongly preferred.
    • Prior experience in a hospital or medical office setting preferred.
  • KNOWLEDGE/SKILLS/ABILITIES
    • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
    • Communication - Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas.
    • Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
    • Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
    • Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
    • Medical Terminology - Knowledge of medical records, procedures and terminology. Ability to read, interpret, and apply policies, procedures, laws, and regulations.
  • PHYSICAL DEMANDS

    • Rarely
      (1 - 10% of the time)

      Occasionally
      (11 - 33% of the time)

      Frequently
      (34 - 66% of the time)

      Continually
      (67 – 100% of the time)

      LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

      LIFT (Overhead: 54" and above) 0 - 20 Lbs

      CARRY 1-handed, 0 - 20 pounds

      CARRY 2-handed, 20 - 40 pounds

      SQUAT Static (hold >30 sec)

      KNEEL (on knees)

      REACH - Upward

      CLIMB - STAIRS

      STAND

      WALK - LEVEL SURFACE

      LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

      BEND FORWARD at waist

      ROTATE TRUNK Standing

      LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs

      ROTATE TRUNK Sitting

      REACH - Forward

      GRASP Hand/Fist

      SIT

      MANUAL DEXTERITY Hands/wrists

      FINGER DEXTERITY

      PINCH Fingers

About the Company

S

Samaritan Health Services

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