Receptionist
Santa Clara, CA - Onsite
Hours: 8:00 am 5:00 pm | M-F
Assignment Duration: 3 months
Why is this role open? Additional Headcount
Possible for extension? Yes
Potential to convert to FTE: N/A
Overview of Work Environment/Client Nuances/Team Overview: Working with the team
Resource's typical working day:
Front Desk Operations
- Serve as the first point of contact for anyone entering the building.
- Maintain a professional and welcoming presence at the reception area.
- Handle incoming calls and direct them appropriately.
Guest & Visitor Management
- Greet and assist guests, clients, and visitors upon arrival.
- Provide directions or escort them to their meeting locations.
- Ensure all visitors are properly signed in and accounted for.
Customer Service & Support
- Respond to inquiries with a helpful and courteous attitude.
- Maintain a high level of service to reflect the company's standards.
Badge & Access Assistance
- Help visitors and temporary staff with badge creation and access setup.
- Ensure security protocols are followed during check-in and check-out.
Meeting Room Coordination
- Manage bookings for conference and meeting rooms.
- Ensure rooms are prepared and equipped for scheduled meetings.
Must Have Skills:
- Customer Service
- Punctuality
- Team Player
- Good Communication Skills
- Professional Appearance / Attire
Years of Experience: 1-2 years of experience and/or related field
Education : At least GED/HS diploma
Software skills:
- Microsoft 365 (Word, Excel, PowerPoint, etc.)
- Outlook (Email management, calendar scheduling)
- Microsoft Teams (Chat, meetings, collaboration)
- Basic Computer Functions (File management, printing, internet browsing)