Receptionist / Administrative Assistant

Our Customer Service & Sales team is at the forefront of delivering excellence. By managing relationships, leading proactive solutions, and elevating the client experience, every interaction makes a difference. Join us to grow your career and contribute to CAE's global mission of enhancing safety and readiness.

The Front Desk Administrative Assistant serves as the first point of contact for students, employees, and visitors while providing general administrative and clerical support to on‑site leadership, Student Services, and HR teams.

Key Responsibilities

• Welcome cadets, students, employees, guests, and visitors in a courteous and professional manner
• Maintain a clean, organized, and welcoming front desk and reception area
• Answer incoming phone calls, route calls appropriately, and take clear, accurate messages
• Respond to general inquiries and provide information or directions within the facility
• Issue, track, and collect visitor badges in accordance with facility procedures
• Receive, sort, and distribute incoming mail, packages, and deliveries
• Assist with outgoing mail and shipping requests
• Support basic email monitoring and message routing under supervision
• Track office supply inventory and notify appropriate staff when replenishment is needed
• Maintain basic records, files, and documentation (paper and electronic)
• Provide administrative support to the Center Leader, Head of Operations, and Student Services team
• Assist with logistics and setup for orientations, meetings, and student or employee events
• Help coordinate internal site communications
• Support uniform distribution and assist with inventory tracking for students and employees
• Assist with HR‑related administrative tasks as directed by the HR team
• Perform additional clerical and administrative duties as assigned

Minimum Requirements

We are seeking a dependable, organized, and customer-focused individual who is eager to learn and grow in a professional office environment.

• High school diploma or equivalent required
• Previous experience in customer service, reception, hospitality, or office support
• Strong verbal communication skills with a professional, approachable demeanor
• Basic computer proficiency, including email and Microsoft Office (Word, Excel, Outlook)
• Ability to follow instructions and work within established processes
• Willingness to learn new systems, tools, and procedures
• Ability to manage multiple tasks with guidance and prioritize daily responsibilities
• Strong attention to detail and organizational skills
• Reliable, punctual, and able to work effectively in a team environment
• Ability to remain calm, courteous, and professional in a busy front desk setting

Benefits

• Comprehensive medical, dental, vision, and Employee Assistance Program (EAP) plans
• 401(k) and employee stock purchase programs with CAE match
• Generous paid time off, including vacation, parental leave, and holidays
• Company‑paid life insurance, AD&D, short‑term disability, and caregiver support
• Voluntary benefits including legal coverage, long‑term care, dependent life insurance, pet insurance, and FSA programs
• Additional programs supporting work‑life balance and personal and professional well‑being

Physical Requirements

The physical demands described below are representative of those required to perform the essential functions of the job. Reasonable accommodations may be made in accordance with applicable laws.

• Occasionally ascend or descend stairs, ladders, ramps, or similar structures
• Occasionally move or navigate within tight or confined spaces
• Frequently remain in a stationary position (sitting or standing)
• Occasionally move throughout the facility to complete tasks
• Occasionally lift or move objects up to 20 pounds
• Frequently perform repetitive motions involving wrists, hands, and fingers

E‑Verify

As a Federal Contractor, CAE participates in E‑Verify to confirm eligibility to work in the United States. For more information about applicant rights, view the EEO is the Law poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

Position Type

Regular

Equal Opportunity Employer

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com.

Data Privacy

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CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.