Job Title: Receptionist / Administrative Assistant
Location: Oceanside, CA (In-Office)
Employment Type: Full-Time Schedule: Monday – Friday, 8:30 AM to 5:00 PM Position Overview:
We are seeking a professional and detail-oriented Receptionist to join our growing insurance agency in Oceanside. This is a front-office role responsible for managing high call volume, providing excellent customer service, and supporting daily agency operations. The ideal candidate is organized, reliable, and comfortable working in a fast-paced environment. Key Responsibilities: - Answer and manage multi-line phone system, directing calls efficiently and professionally
- Greet clients and provide a positive, customer-focused experience
- Issue Certificates of Insurance accurately and in a timely manner
- Assist with basic policy servicing and administrative support
- Manage incoming and outgoing mail, email, and office communications
- Maintain organized electronic and physical filing systems
- Support agency staff with general administrative tasks
Qualifications: - Previous receptionist or administrative experience preferred (insurance industry experience is a plus)
- Strong communication and customer service skills
- Ability to handle multiple tasks and prioritize effectively
- High level of attention to detail and accuracy
- Proficient with basic computer systems and office software
- Professional demeanor and reliable attendance
- Bilingual in Spanish is a plus
What We Offer: - Stable, full-time position
- Monday–Friday schedule (no weekends)
- Supportive team environment
- Opportunity to grow within the insurance industry
How to Apply:
Please submit your resume along with a brief summary of your experience.
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