Receptionist/ Administrative Assistant/ PT

Job Description

The Receptionist/Administrative Assistant is a PT time position.  The days and hours for this position are Sunday 10am-6pm, Monday 8am-4pm.   The receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she sets the tone for our facility by being an outstanding listener and information source and knows all points-of-contact for every area to promptly assist residents and guests. In addition, he or she performs administrative duties and operates the telephone switchboard for call routing.

The ideal candidate for this position has prior experience in a similar position, strong administrative and organizational skills, and exceptional interpersonal skills. Fluent English speaking and written communication skills, good time management skills, and professional dress, speech, and behavior are all required for this position.

Responsibilities

• Greets all residents and guests in a warm, sincere, and helpful manner
• Directs residents and guests to the appropriate point-of-contact
• Manages inbound phone inquiries and routes calls accordingly
• Coordinates questions and issues with the appropriate department personnel
• Provides administrative assistance as needed
• Routine office work such as copying, faxing, scanning, emailing, and filing.
• Updating and completing daily reports.
• Updating staff and resident lists and records.
• Ensure compliance with state and local regulations by keeping designated documents and files up to date.
• Preparing packets for physician appointments, brochures, new hires, and move-ins.

Qualifications

• High school diploma or GED required
• Previous customer service or related experience preferred
• Excellent telephone skills
• Excellent computer and Microsoft Office skills
• Excellent communication skills, verbal and written

Company Description

In 2001, the doors opened to The Grand Residence at Upper St. Clair, a senior living community offering 70 guest suites and a host of unique amenities. The spacious suites range in size from 400 square foot efficiencies to 750 square foot one bedroom suites. All suites feature a kitchenette with refrigerator, microwave, cabinets and sink; private bathroom; and individual climate control. The Grand Residence, which brings an unprecedented level of luxury and service to the South Hills of Pittsburgh, was based upon a hospitality model and designed with all the luxurious appointments of a grand hotel. 

In order to foster the strong sense of independence that each guest has developed over a lifetime while giving him or her the unique assistance that is desired, we offer a variety of programs, including Life Enrichment, Wellness Services, and other services such as housekeeping, dining, and laundry. Every amenity and comfort has been designed into The Grand Residence. 

In an effort to promote the health and wellness of our staff and residents, The Grand Residence is a smoke-free community. Staff are not permitted to smoke on the property, including parking areas.

Benefits

• Part Time
• Dental Insurance (United Concordia)
• Vision Insurance (VBA)
• Paid Time Off (PTO)
• Lunch and Beverage During Shift