Receptionist/Administrative Assistant

Receptionist/Administrative Assistant

Methods Machine Tools was established in 1958 with three employees and a handful of refurbished machines. Since then, the company has become one of the largest privately owned machine tool importers in North America.

Methods designs and implements custom machining setups, including machine tool selection, automation integration, and turnkey automation cells. The corporate campus in Sudbury, Mass., comprises a showroom/technical center, which contains automation, applications, and a full range of cutting-edge machines. Methods has more than 300 employees, nine technology centers, one high precision machining center, and has installed more than 40,000 machines throughout North America.

We are seeking a friendly, organized, and detail-oriented Receptionist/Administrative Assistant to provide front desk reception and administrative support to the organization. This role is responsible for greeting visitors, managing phone calls, handling correspondence, and assisting with various office tasks. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment.

Duties/Responsibilities:

• Greet and assist visitors in a professional and courteous manner.
• Answer phone calls and manage voicemails, directing to the appropriate personnel.
• Manage incoming and outgoing mail, packages, and correspondence.
• Maintain office supplies and ensure the reception area is tidy and organized.
• Assist with scheduling meetings, coordinating appointments, and managing calendars.
• Provide general administrative support, including data entry, document preparation, filing, and travel.
• Assist with event planning and office functions as needed.
• Handle confidential information with discretion and professionalism.
• Support other departments with administrative tasks as required.
• Assist new hires with onboarding materials such as business cards, Methods attire, name badges, etc.
• Perform other duties as assigned to ensure the efficient operation of the office.

Qualifications and Experience:

• High school diploma or equivalent; Associate or Bachelor's degree preferred.
• Previous experience as a receptionist, administrative assistant, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), shipping software and ERP systems.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to handle multiple tasks efficiently and prioritize workload.
• Professional and friendly demeanor with strong customer service skills.
• Experience handling confidential information with discretion.

Supervisory Responsibilities:

• None

Travel Requirements:

• None

• Physical Requirements:

  • This is a full-time, on-site position in a corporate office setting.
  • Occasional overtime may be required for special events or projects.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 30 pounds at times.

  Additional Information:

  This job description is designed to provide an overview of basic skills, experiences and education required to perform the job and is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required of the employee to perform the essential functions of the job. In instances where educational degrees are required, the company will take into consideration factors such as additional experience, training, or certifications in lieu of specific educational requirements.

  Methods Machine is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.