Administrative Skills, Calendar Management, Communication Skills, Customer Support/Service, DOS Operating System, Data Entry, Establish Priorities, Federal Government, Government, Inventory Management, Mail Processing, Microsoft Office Specialist (MOS) Certification, Multitasking, Non-Disclosures, Office Equipment, Presentation/Verbal Skills, Professional Services, Record Keeping, Secret Clearance, Security Clearance, Small Business, United States Citizen, Writing Skills
PSCI-LIA, a fast-growing 8(a), SDVOSB, and woman-owned small business, is seeking a Receptionist and Administration Support for an upcoming contract.
Position Summary
Secondary on-site Receptionist at USTDA's 10th-floor reception desk. Provides professional front-desk coverage, calendar/scheduling support, office supply inventory management, and general admin support. Backs up the 11th-floor primary receptionist as needed.
Key Responsibilities
- Staff and operate the 10th floor (Secondary) reception area during all normal business hours.
- Handle phone calls, emails, and mail; act as point of contact for internal and external communications.
- Maintain records of receipt and mailing dates.
- Ensure appropriate mailing/shipping of packages, letters, etc.
- Manage calendars, schedule meetings, appointments; greet high-level guests including US Government officials, Congressional staff, and senior private-sector executives.
- Create and distribute correspondence, reports, and documents.
- Track inventory of office supplies and notify Admin office to replenish.
- Provide general office support (admin tasks, data entry, filing, customer service).
- Manage the receptionist area appearance and access.
- Provide backup coverage for the 11th-floor primary receptionist during leave/peak demand.
Required Education
- High school diploma REQUIRED. Higher education PREFERRED.
Required Experience
- Minimum 1–3 years of experience in a professional office environment as a support assistant, receptionist, or equivalent.
- Experience handling phone calls, emails, and mail; serving as point of contact for internal and external communications.
- Ability to maintain records of receipt and mailing dates.
- Ability to ensure appropriate mailing/shipping of packages, letters, etc.
- Experience managing calendars, scheduling meetings, appointments, and greeting high-level guests.
- Experience creating and distributing correspondence, reports, and other documents.
- Experience tracking inventory of office supplies and replenishment.
- Experience providing general office support (admin tasks, data entry, filing, customer service).
- Ability to manage multiple tasks and prioritize effectively.
- Ability to manage the receptionist area.
- Effective written and verbal communication skills.
- Proficiency in office software and equipment.
Preferred Qualifications / Certifications
- Prior receptionist or office assistant experience at a federal agency, embassy, or professional services firm.
- Microsoft Office Specialist (MOS) certification.
Clearance & Eligibility Requirements
- U.S. Citizenship required (PWS D.1.4).
- Must possess or be able to obtain and maintain a final SECRET security clearance issued by DCSA. An active interim Secret may be acceptable for non-Project Manager positions per PWS D.1.5.1, subject to Contracting Officer discretion.
- Candidates without a current clearance must be eligible to be processed for a Department of State (DOS) Personal Identification Facility Access Card (FAC) prior to start.
- Must complete and pass Certification of Personnel requirements per RFP Section E.1.8 (Certification confirms availability for award and commitment to the position).
- Must consent to and pass a USTDA non-disclosure agreement (NDA) and abide by USTDA dress code, FAR-mandated conduct, and DD-254 classification handling rules.
Compensation & Benefits
Starting Hourly rate: $20.00. Plus SCA Health & Welfare, 11 federal holidays, vacation, and sick leave.