Receptionist - Administrative Support Assistant

Dykema Gossett, PLLC, a leading national law firm celebrating its 100th anniversary in 2026, is recruiting for an experienced Receptionist / Administrative Support Assistant (ASA) to provide administrative support to meet the daily needs of our Los Angeles office and deliver exceptional customerservice. Responsibilities include reception and conference center duties, helping to facilitate internal meetings and events, providing administrative support to attorneys and other personnel, and various other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets and directs all clients, visitors and personnel arriving in the office; notifies appropriate party of their arrival; coordinates guests' technology and equipment needs.
• Answers telephones, directing calls as appropriate.
• Reserves conference rooms and visiting offices using firm's software and coordinates catering services for client meetings and other functions. Assists with set-up, food and beverage tasks, and clean-up.
• Monitors office and kitchen supplies, ordering and restocking same; maintains employee break room, coffee/beverage stations.
• Handles security badges and parking cards for the office.
• Processes visitor, vendor and maintenance requests utilizing the building tenant portal account.
• Provides overflow administrative support including preparation of correspondence and legal documents from electronic drafts, handwritten notes, or electronic dictation; prepares materials for meetings; organizes and file documents; assists with mass mailings and file management.
• Provides administrative support to the Office Administrator/AA and Director, HR/Employee Relations.
• Performs clerical duties as requested.
• Codes, verifies and inputs invoices for payment utilizing Chrome River/Emburse accounting software program; assists with petty cash.
• Reconciles credit card charges for both administrative and client related accounts.
• Following established procedures, completes new business intake and assists with opening files for new matters.
• Supports the Core Team with hospitality responsibilities.
• Uses workflow management software to receive, prioritize, track, and complete assigned tasks in a timely and organized manner.

• High school diploma or equivalent educational certificate required; Associates or higher degree preferred.
• Minimum of 2+ years of experience required in related field performing administrative support functions; prior law firm or professional services experience is desired.
• High competency in Microsoft Office Suite applications; typing requirement of 55 wpm.
• Effective verbal and written communication skills and excellent customer service skills; ensures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.
• Ability to be flexible, work flexible hours when required, and respond quickly and calmly to urgent situations. Occasional overtime, evening or weekend hours may be required.
• Ability to work independently with some level of autonomy, taking initiative to ensure performance aligns with the successful operations of the office.
• Experience operating administrative office equipment (e.g., high-speed copier, scanner, fax machine).
• Ability to execute tasks in a client-centric manner and to work effectively and efficiently in a team setting and with a diverse group of people at all levels of the organization.
• Ability to take direction, receive and apply feedback, and communicate support needs.
• Ability to effectively follow procedures and manage competing priorities; demonstrate attention to detail, accuracy and excellent organizational skills.