Receptionist

Summary/Objective

We are seeking an upbeat, outgoing, and highly organized team player who is a self-starter and consistently demonstrates exceptional customer service and communication skills.

Essential Functions

• Answers telephones and directs the caller to the appropriate employee with a friendly, welcoming and courteous tone
• Greets and directs visitors to the company
• Takes and retrieves messages for various personnel
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website, project manager names and phone numbers, where to send bids for submittal and other related information
• Receives, sorts and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Assists in the ordering, receiving, stocking and distribution of office supplies
• Assists with other related clerical duties such verifying certified payroll from subcontractors, assisting project management with document tracking
• Ability to travel and remain eligible to operate a company vehicle or a personal vehicle for company purposes per Fleet Safety Management policy
• Perform other duties and responsibilities as assigned

Qualifications

• 1+ years of relevant experience
• Positive attitude and willingness to take on additional responsibilities
• Working knowledge of computers, and other office equipment, including experience with Microsoft Office Suite, a multi-line phone system, emailing, scanning, and adaptable to web based program tracking
• Strong ability to organize and prioritize
• Excellent written and verbal communication skills
• Excellent writing/editing and proof-reading ability
• Professional, confident and welcoming manner

Competencies

• Flexibility
• Professionalism
• Ability to multitask
• Collaboration Skills
• Customer/Client Focus
• Technical Capacity
• Organizational Skills

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

The Receptionist works at the front desk or reception area, interacting regularly with visitors, clients, and staff. The role requires the ability to remain seated or standing for extended periods, use standard office equipment such as computers, telephones, and printers, and manage multiple tasks in a fast-paced setting. A high level of professionalism, organization, and confidentiality is expected at all times.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The physical demands of this position include prolonged periods of sitting and standing at the reception desk, frequent use of a computer, telephone, and other standard office equipment, and occasional walking throughout the facility. The role requires clear and frequent communication to greet visitors, answer and direct phone calls, and provide information in person and over the phone. The position may also involve reaching, bending, or lifting light office materials such as files or packages, typically up to 10-15 pounds.

Position Type/Expected Hours of Work

This is a full-time non-union position. Days and hours of work are typically Monday through Friday, 7:30 am to 4:30pm.

Travel

Some travel may be required for this position.

Required Education and Experience

High school diploma and one year of administrative experience required.

Additional Eligibility Qualifications

• Must pass a pre-employment screen, including but not limited to: drug and alcohol screen, background check, motor vehicle records check, reference check and physical (if applicable).
• Current and valid drivers' license in the state of permanent residence (must be insurable by Jayne's automobile insurance carrier in order to drive a Jayne's vehicle or a personal vehicle for company purposes).

Work Authorization

Jaynes Corporation requires that all employees be legally authorized to work in the United States. Any person employed by Jaynes must complete the federal Employment Eligibility Verification Form (I-9) and will be entered into the federal E-Verify system.

AAP/EEO Statement

All employment decisions at Jaynes are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, national, social or ethnic origin, age, disability, genetics, sexual orientation, or any other status protected by the laws or regulations in the locations where we operate. Jaynes will not tolerate discrimination or harassment based on any of these characteristics.

Benefits

Jaynes Corporation is an employee-owned company and offers an exceptional benefits package. In addition to a competitive base salary, regular full-time employees are eligible for medical, dental, and vision insurance; a health savings account (HSA); dependent care flexible spending account (FSA); company-paid and supplemental life insurance; long term & short term disability insurance; cancer, accident & hospital indemnity coverage; retirement planning including 401k and Employee Stock Ownership Plan (ESOP); bonus plan; paid holidays; and up to 5 weeks of paid leave.

Additional wellness benefits include an onsite healthcare clinic for employees and their dependents, a comprehensive employee wellness program that includes financial incentives, free weekly yoga classes, an employee assistance program (EAP), and a fitness membership reimbursement program.

Regular part-time employees and interns are eligible for limited benefits.

PLEASE NOTE:

Job descriptions are designed and intended only to summarize the essential duties, responsibilities, qualifications and requirements for the purpose of clarifying the general nature and scope of a positions role as part of the overall organization.

Job descriptions do not list all tasks an employee might be expected to perform, and they do not limit the right of the supervisor to assign additional tasks, or otherwise modify duties to be performed, even if seemingly unrelated to the basic job.