Summary/ObjectiveGreets and registers guests, answers incoming telephone calls, transfers calls to appropriate parties, prepares customer invoices and processes customer payments.Essential FunctionsAnswer and transfer incoming calls. Must have a polite and friendly attitude when interacting with internal and external customersManage the process of ensuring that all visitors sign the Visitor Log and are given Visitor BadgesGreet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information.Process incoming mailPrepare customer invoices from Job TicketsPost cash receipts and credit card payments to customer accountsWork to be the solution whenever you encounter a problemPitch in to help the team as needed, even when it's not your jobCompetenciesShow initiative: when you're finished with a job, you ask "what's next"Strong communication skillsExcellent attention to detailBasic computer skills including Microsoft Excel and Word with the ability and desire to learn new programsRequired Education And ExperienceHigh School Diploma or GEDPreferred Education And ExperienceAccounting experience is a plus but not essentialWORK ENVIRONMENT - PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.PHYSICAL ACTIVITY REQUIREMENTSBalancing, stooping, kneeling, crouching, standing, walking, pushing, pulling, grasping, talking, hearing, repetitive motion.PHYSICAL REQUIREMENTSSedentary/Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.VISUAL ACUITY REQUIREMENTSClose visual acuity to perform: Prepare and analyzing data and figures; transcribing, viewing a computer terminal; extensive reading; visual inspection involving small defects; small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.AAP/EEO STATEMENTGraphic Village is committed to using recruiting and hiring techniques that attract a diverse pool of applicants. We will use selection criteria, processes, and techniques that are fair; that identify quality applicants with the necessary skill set for success; and that has no adverse impact on minorities, women, disabled persons, or members of other protected classes.It is Graphic Village policy to provide equal opportunity in employment to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, disability, genetic information, marital, military, veteran or citizenship status, pregnancy, childbirth or related medical condition, or any other status protected by law.#J-18808-Ljbffr