Receptionist - Apartment Community

Description

Monarch Investment and Management Group is looking for a customer service oriented Leasing Agent at our Sandusky, OH office. This centralized office oversees 11 properties. We are offering up to $16.00/hr. tuition reimbursement, and 80 hours of paid time off.

Monarch Investment and Management Group is a winner of the National Apartment Associations 2021 Best Places to Work. We currently manage over 79,000 apartment units in 25 states, making us the 10th largest multifamily owner in the country per NMHC (2025). Come find out what makes us the best in the business.

Benefits for full time employees:

• $14.00 - $16.00/hr.
• Tuition Reimbursement
• Paid Time Off up to 80 hours your first year
• Holiday Paid Time Off
• Medical, Dental and Vision Insurance
• Life and Disability Insurance

Essential Job Duties and Responsibilities:

• Assist with answer phones, emails, social media posts
• Schedule appointments and setup tours
• Greets, assists, and leases apartments to all prospective residents who enter the community
• Ensures appearance of the "model" apartment/s and target apartments are acceptable for showing
• Must be aware of the "Curb Appeal" of the property
• Creates all lease documents and facilitates getting all parties to sign where required
• Maintains and updates Property Information Handbook and Advertising Log Book.
• Responsible for daily marketing efforts through Craigslist and/or other outreach
• Assists Assistant Property Manager in building and maintaining a resident relations program

Knowledge, Skills and Experience:

• 2-3 years of customer service experience
• Must have good computer skills and be able to navigate software
• Must-engage enthusiastically with prospective and current residents
• Ability to multi-task in a fast pace environment

Equal Opportunity Employer