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Receptionist

ABM Industries

Austin, TX

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JOB DETAILS
SKILLS
Administrative Skills, Communication Skills, Customer Relations, Detail Oriented, Emergency Response, Facilities Management, High School Diploma, Interpersonal Skills, Maintain Compliance, Multitasking, Operational Support, Regulatory Compliance, Safety Compliance, Safety Standards, Security Compliance, Security Protocols, Semiconductors, Telephone Skills
LOCATION
Austin, TX
POSTED
8 days ago

Overview

ABM is seeking a polished and customer focused Receptionist to represent our brand as the first point of contact for clients, visitors, and employees. This role supports front desk operations, visitor and concierge services, and administrative coordination while maintaining a professional, secure, and welcoming environment. The ideal candidate demonstrates strong communication skills, attention to detail, and the ability to multitask in a fast paced, high-tech facility while upholding ABM’s service standards, safety protocols, and commitment to exceptional workplace experiences.
 
Benefits: ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

Responsibilities

  • Front Desk Management
    • Answer and direct incoming calls using standard greetings and service protocols.
    • Activate and manage “out of hours” switchboard for emergency and non-emergency inquiries. 
  • Visitor & Lobby Services
    • Greet visitors and employees professionally, ensuring compliance with security and safety protocols.
    • Maintain reception and lobby areas in a neat, orderly, and brand-reflective manner. 
  •  Concierge Services
    • Direct visitors and customers to the proper building/room for their meeting and get in contact with the proper people that they are here to see.
    • Suggest and Coordinate off campus activities and accommodations if necessary for out-of-town guests and visitors.  
  • Administrative Support
    • Assist with maintenance requests by entering service tickets and coordinating supplier access.
    • Address complaints or requests promptly and escalate to relevant stakeholders. 
  • Compliance & Safety
    • Ensure adherence to facility-specific language and service standards.
    • Support emergency response protocols when required.

Qualifications

  • High school diploma or equivalent; additional certification in office administration is a plus.
  • Experience in semiconductor or technology industry environments.
  • Basic knowledge of safety and compliance standards.
  • Strong communication and interpersonal skills.
  • Ability to multitask in a fast-paced, high-tech environment.
  • Familiarity with facility management systems and basic administrative tools.
  • Professional demeanor and attention to detail.

About the Company

A

ABM Industries

ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.

We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.

Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.

Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.

With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.

With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.

ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)

COMPANY SIZE
10,000 employees or more
INDUSTRY
Business Services - Other
FOUNDED
1909
WEBSITE
http://www.abm.com/

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