Administrative Skills, Calendar Management, Customer Support/Service, Data Entry, Develop and Maintain Customers, English Language, Mail Processing, Multilingual, Office Management, Operational Support, Record Keeping, Spanish Language, Telephone Skills
The Receptionist serves as the first point of contact for our company; therefore applicant must be Bilingual (English & Spanish). This position is responsible for creating a welcoming and professional environment for clients, staff, and visitors. The Receptionist supports daily office operations by managing front-desk communications, answering calls, scheduling appointments, maintaining client records, and assisting with administrative tasks.
Key Responsibilities:
- Greet and assist all clients and visitors in a courteous and professional manner.
- Answer, screen, and direct incoming calls to appropriate staff.
- Schedule client appointments and manage the office calendar.
- Handle incoming and outgoing mail, deliveries, and document drop-offs.
- Maintain client confidentiality and ensure all information is properly handled.
- Assist with file organization, document preparation, and basic data entry.
- Keep the front desk and lobby area clean and presentable at all times.
- Support team members with administrative duties as needed.
- Monitor and manage office supplies and restocking needs.
- Ensure clients complete intake forms accurately and direct them to the appropriate staff.