Receptionist

JM Test Systems is hiring for a Front Desk Receptionist. If you enjoy helping people and being the friendly face everyone remembers, this role is for you.

As the first point of contact for our company, you’ll play a key role in delivering a high-quality customer experience while supporting daily office and customer service operations. You’ll interact with customers, vendors, and internal teams to ensure every interaction reflects professionalism, responsiveness, and care.

This is a great opportunity for someone who is organized, dependable, and interested in growing into Customer Service, Sales, or other operational roles.

Key Responsibilities

• Greet and assist visitors, customers, and vendors with a professional and friendly approach
• Answer, screen, and route incoming calls while providing helpful, accurate information
• Support customer inquiries and ensure a positive, responsive experience
• Manage mail, packages, and deliveries
• Maintain a clean, organized, and welcoming front office area
• Provide administrative support (data entry, filing, scheduling)
• Assist the Customer Service team during high-volume periods (order entry, follow-ups, etc.)
• Communicate clearly and escalate customer needs when appropriate

Qualifications

• High school diploma or equivalent required
• 1–2 years of receptionist, customer service, or administrative experience preferred
• Strong communication and interpersonal skills
• Proficient in Microsoft Office (Outlook, Word, Excel)
• Highly organized with the ability to multitask
• Reliable, detail-oriented, and customer-focused

What We Offer

• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off (PTO) and paid company holidays
• Life and disability insurance options
• Stable, team-oriented work environment
• Opportunities for internal growth and career advancement