Receptionist

Receptionist

Responsibilities

• Answer incoming phone calls and direct inquiries appropriately.
• Welcome and assist customers and visitors.
• Perform general receptionist and administrative duties.
• Enter and maintain accurate information in company systems.
• Prepare reports, update records, and maintain documentation.
• Accept customer payments and process checks and related transactions.
• Assist with mailings, packages, and shipments.
• Support office organization and maintain a clean, professional work environment.
• Assist with basic account reconciliations and recordkeeping.
• Provide backup support to other office departments as needed.
• Assist with vehicle, title, DMV, and related paperwork.
• Operate office equipment, including printers, copiers, and scanners.
• Handle confidential information with professionalism and discretion.
• Perform additional administrative tasks as assigned.

Qualifications

• Previous receptionist, administrative, office support, or customer service experience preferred.
• Strong communication and customer service skills.
• Excellent attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Comfortable learning new software and technology systems.
• Basic math and problem-solving skills.
• Dependable, professional, and team-oriented.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Ideal Candidate

• Friendly and outgoing with a professional demeanor.
• Highly organized and detail-oriented.
• Enjoys interacting with customers and supporting a team.
• Takes initiative and can manage multiple priorities effectively.
• Reliable and committed to providing excellent customer service.