Welcomes patients and visitors in a courteous and professional manner and verifies patient contact and insurance information on file
Arranges appointments and registers patients, ensuring that all demographic information is current
Answers non-medical questions and gives routine non-medical instructions
Answers and screens telephone calls and takes messages
Collects, verifies, and enters into the billing system all insurance and third-party resources for payment
Verify accuracy of billing data and resolve any discrepancies
May coordinate insurance verification and perform precertification with insurance companies
May prepare charge tickets and receive co-payments for office visit
Monthly completion of Eagle training
Other duties as assigned
High school diploma or the equivalent
Previous experience or education in a health-related field helpful
Ability to work with all ages
Basic office skills such as typing and filing
Good organizational skills