Autism, Cleanroom, Communication Skills, Customer Support/Service, Develop and Maintain Customers, Establish Priorities, Fax Machines, HIPAA (Health Insurance Portability and Accountability Act), Multitasking, Onboarding, Organizational Skills, Performance Reviews, Presentation/Verbal Skills, Schedule Development, Telephone Skills, Writing Skills
Clinton Township, Michigan
Integrated Autism Center LLC
43475 Dalcoma Dr, Clinton Township, MI 48038, USA.
Job Position: Front Desk/Receptionist for IAC (Full Time Position).
We are looking for an organized, multitasking, high-energy front desk/receptionist to join us full-time. You must have a passion for helping kids learn and have fun!
Position Overview:
- As the receptionist, you will be responsible for keeping everything running smoothly in the center. You are a core team member, utilizing your multitasking, organization, and communication skills daily.
- You should have strong communication skills to stay in touch with the parents throughout the day.
- It will be critical for you to understand a sense of urgency and prioritize tasks quickly.
- The office is quite busy; at any given time, you may be checking in parents and their children, tending to phones, faxes, collecting necessary intake forms, and ensuring it is all done with a smile and accuracy.
JOB DESCRIPTION:
- Work at the front desk Monday - Friday 7:45am-4:30pm.
- Receptionist duties (answer phones, send/receive faxes, respond to emails, client check in/out).
- Scheduling (Create client/staff daily schedules, track cancellations).
- Cleaning Duties (keep lobby and conference room clean and orderly).
- Staff Onboarding (prepare locker/uniforms, review employee handbook with them).
QUALIFICATIONS:
- No criminal background.
- Excellent oral and written communication skills.
EXPECTATIONS:
- Provide high-quality customer service to our clients.
- Maintain client privacy in accordance with HIPAA laws.
- Maintain the clinic's reputation for an organized, team environment.
- Behave professionally with all staff members, clients, and caregivers.
BENEFITS:
- Salary: $16-$20/hr (depending on experience).
- Quarterly bonus based on financial performance
- Company-paid certification opportunities.
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Integrated Autism Centers