Receptionist - Contingent - Rotating Shift - Warren

Schedule: Shifts vary between 4:45 AM - 7:00 PM. Every other weekend and rotating holidays required.

Covers for team members during call-ins, vacations, or leaves. Must work independently and support department operations.

General Summary: Performs receptionist functions for assigned areas.

Responsibilities:

• Receives, screens, routes and responds to incoming telephone calls.

• Takes accurate messages and ensures timely delivery.

• Greets guests and provides appropriate assistance and information.

• Performs additional clerical duties as assigned.

• The receptionists assist with transporting outpatients, calling departments to check in outpatients, calling departments for appointment check in (interviews / meetings. Information desk coverage is important to maintaining exceptional customer experience with helping with campus navigation.

• High School diploma equivalency

• 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Preferred Skills:

• 6 Months of Hospital or Physician Office Experience
• Flexibility in work schedule
• Ability to work in a team setting.
• Strong communication and problem-solving skills
• Proficient in Microsoft Outlook and Excel

Additional Information

• Organization: Henry Ford Macomb - Oakland Hospitals
• Department: Other Patient Sprt Svcs 002
• Shift: Rotating
• Union Code: Not Applicable