Receptionist

Lighthouse Medical Care  is seeking a mature medical receptionist who can be part of a dynamic team of front desk staff. In this role,  you will work at the front desk of our medical office and assist our patients and other visitors. Your primary job duties will include greeting and checking in patients, collecting patient co-pays, processing paperwork, and scheduling appointments. You will also help keep our records and work areas clean and organized, as well as ensure our office provides a welcoming environment for our patients.

• Verify patients benefits and eligibility
• Collect past due balances
• Answer phones and make necessary appointment. Resolve patient request working closely with medical assistants and medical providers
• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
• Provide new patients with intake and new patient forms as well as copies of our office policies and required documents.
• Process payments from patients for co-pays and uninsured visits
• Schedule appointments for new and recurring patients based on Physician and PA/NP availability
• Maintain hard copy patient records as well as the files stored in our EHR
• Review automated call schedule and online appointments.
• Verify and collect patient balances

Medical Receptionist Requirements and Qualifications

• High school diploma or equivalent
• Experience working in a medical office is an asset
• Experience with Athena electronic medical records is an asset but not required
• Familiar with medical terminology
• Excellent organizational and time management skills