Receptionist

Position Summary

The Receptionist serves as the first point of contact for visitors, candidates, customers, patients, vendors, and business partners while providing administrative support across the organization. This position plays a key role in creating a positive first impression and ensuring the office operates efficiently in a collaborative, fast-paced medical device environment and manages the front desk while providing administrative support across multiple departments.

Essential Functions

·       Professionally greet visitors and create a professional first impression.

·       Answer, screen, and route incoming phone calls.

·       Manage visitor sign-in, badges and employee notifications.

·       Receive, sort, and distribute incoming mail and packages.

·       Prepare outgoing shipments (FedEx, UPS, USPS).

·       Coordinate and maintain reception, conference rooms and common areas.

·       Order and maintain office, kitchen, and breakroom supplies.

·       Provide administrative support including filing, scanning, document preparation, spreadsheet updates, and data entry.

·       Assist Human Resources with interview scheduling, onboarding logistics, and visitor coordination.

·       Coordinate catering and logistics for meetings and employee events.

·       Support onboarding activities and other special projects.

·       Maintain confidentiality of employee and company information.

·       Support special projects and other administrative duties as assigned.

Core Competencies

·       Customer Focus

·       Professionalism

·       Communication

·       Attention to Detail

·       Organization and Time Management

·       Initiative

·       Teamwork

·       Adaptability

Qualifications

·       High school diploma or equivalent required; Associate degree preferred

·       Five or more years of receptionist or administrative experience preferred.

·       Strong Microsoft Office skills (Outlook, Word, Excel, PowerPoint, Teams).

·       Excellent customer service and communication skills.

·       Strong organization and attention to detail.

·       Ability to manage multiple priorities independently.

·       Professionalism, discretion, and sound judgment.

·       Experience in healthcare, manufacturing, or medical device industry preferred.

Physical Requirements

·       Ability to sit or stand for extended periods.

·       Frequently use a computer, telephone, and office equipment.

·       Occasionally lift up to 25 pounds.

Success Measures

·       Provide a consistently positive first impression for visitors and callers.

·       Maintain timely and accurate handling of incoming calls and visitors.

·       Ensure conference rooms and common areas are organized and meeting-ready.

·       Maintain adequate office supply inventory.

·       Support HR and Operations with timely completion of administrative tasks.

·       Demonstrate professionalism, reliability, and confidentiality.

Benefits

·       Competitive medical, dental, and vision insurance.

·       401(k) with company match.

·       Paid time off and company holidays.

·       Education assistance program.

·       Collaborative, mission-driven culture focused on improving the lives of patients with peripheral neuropathy.

Equal Employment Opportunity

RxFunction is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.