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Skills
Computer Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
High School Diplomaunmatched
Marketingunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Salesunmatched
Tax Accountingunmatched
Telephone Skillsunmatched
Time Managementunmatched
Description
About the Role:
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block1 as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.
What You’ll Bring to the Team:
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best-suited tax professional for their needs
Schedule clients how they would like to be scheduled
Help to ensure all clients needs have been met during service both in person, over the phone or virtually
Maintain office cleanliness and organization of resources with team members
Other duties as assigned
Your Expertise:
Experience working in a fast-paced environment
Previous experience in a customer service environment
Ability to multi-task
Strong organizational and time-management skills
Computer proficient with the ability to use Microsoft Office
Preferred Qualifications:
High school diploma or equivalent
Ability to work flexible schedule and/or in multiple locations
Sales/marketing experience
1This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee.
Why work for us:
The following information has been provided by the franchisee operating the franchise office that has posted this position and has not been endorsed or validated by H&R Block. All questions should be made directly to the franchisee.