Receptionist / Front Desk

Duration: 12+ Months

Position Summary

The Receptionist / Front Desk Coordinator serves as the primary front-facing representative of the site, welcoming guests, visitors, contractors, and new hires while providing professional administrative and front-desk support. This role requires an enthusiastic, social, and professional communicator with a strong work ethic and excellent customer service skills.

The position is fully onsite and requires strong proficiency with Outlook, Zoom, Excel, conference room scheduling, visitor management, and general administrative functions.

Key Responsibilities

• Greet and welcome guests, visitors, contractors, and employees.
• Coordinate with hosts to ensure visitors are properly received and granted site access.
• Support site Security and Global Trade processes related to visitors and access.
• Manage visitor forms and visitor Wi-Fi permissions.
• Issue escorted visitor badges and access badges as required.
• Partner with the Security Leader to provide access badges to new hires.
• Assist with managing new-hire access permissions.
• Answer incoming calls, take messages, and direct inquiries appropriately.
• Monitor and respond to front-desk emails.
• Manage conference room reservations and scheduling.
• Arrange and order catering for meetings and events when required.
• Receive, sort, and distribute incoming mail.
• Notify recipients when mail and packages arrive.
• Perform filing, data entry, photocopying, scanning, and other clerical duties.
• Maintain reception-related documents and records.
• Use Microsoft Office applications and task-specific online systems.
• Set up and support conference rooms for meetings and events.
• Provide professional and friendly assistance to employees, visitors, and contractors.
• Maintain a clean, organized, and professional reception area.
• Perform other administrative and front-desk duties as assigned.

Required Qualifications

• High school diploma or GED required.
• 6–7 years of general administrative or receptionist experience.
• U.S. citizenship required.
• Strong knowledge of Microsoft Outlook, Zoom, and Excel.
• Experience scheduling and managing conference rooms.
• Experience supporting new-hire onboarding and access procedures.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Professional, outgoing, and approachable personality.
• Strong work ethic and dependable attendance.
• Ability to work independently and manage multiple priorities.
• Ability to maintain confidentiality and handle sensitive information professionally.

Work Requirements

• Position is fully onsite and requires attendance every workday.
• Standard work schedule with occasional overtime as needed.
• Overtime requires prior approval.
• Must be comfortable working in a highly visible, front-facing environment.

22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico.

Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives.

As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance.

With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients.

TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies.

At TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed.

Equal Opportunity Employer

22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.