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Receptionist Hospice

AdventHealth

Altamonte Springs, FL

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JOB DETAILS
SALARY
$15.69–$25.10 Per Hour
SKILLS
Administrative Skills, Career Development, Computer Skills, Customer Service Evaluation, Customer Service Management, Customer Support/Service, English Language, Fax Machines, German Language, Healthcare, Hospice Care, Hospital, Interpersonal Skills, Korean Language, Multilingual, Multitasking, Needs Assessment, Portuguese Language, Psychiatry and Mental Health, Retirement Plan, Russian Language, Secondary School, Spanish Language, Telephone Skills, Typing, Vietnamese Language
LOCATION
Altamonte Springs, FL
POSTED
1 day ago
Our promise to you:


Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.


All the benefits and perks you need for you and your family:


+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

+ Paid Time Off from Day One

+ 403-B Retirement Plan

+ 4 Weeks 100% Paid Parental Leave

+ Career Development

+ Whole Person Well-being Resources

+ Mental Health Resources and Support

+ Pet Benefits


Schedule:


Part time


Shift:


Day (United States of America)


Address:


480 W Central Pkwy


City:


Altamonte Springs


State:


Florida


Postal Code:


32714


Job Description:


Schedule: Part Time Days


Hours: Monday-Thursday 8am-5pm


Location: Altamonte Springs Inpatient Unit Front Desk


Provides a consistently high level of service and satisfaction to patients and guests. Answers phone calls using excellent telephone etiquette and responds to requests courteously, professionally, and efficiently. Promotes a caring work environment by being courteous, thoughtful, and supportive of co-workers in a strong teamwork environment. Uses computer skills to assist guests, patients, and the healthcare team with appropriate information. Maintains up-to-date and thorough knowledge of the hospital(s) and ancillary locations, including associated phone numbers. Performs specialty services and duties as requested to ensure the smooth operation of the entrance/lobby and patient experience. Interacts with children who are either patients or family members, in an age-appropriate manner to help them feel at ease in a hospital environment. Other duties as assigned.


Knowledge, Skills, and Abilities:

• Ability to understand guests’ needs and respond to them in a proactive, courteous, professional, and efficient manner, as perceived by the customer [Required]

• Excellent telephone etiquette and ability to read, write, and speak appropriately in English using good diction, and respond to guests’ needs [Required]

• Basic computer, typing, and fax machine knowledge [Required]

• Ability to recognize, pronounce and find names and telephone/room numbers of patients, personnel, and physicians [Required]

• Able to multitask and perform various job responsibilities simultaneously in a highly interactive environment, and provide a positive patient experience for patients, their families, and the community [Required]

• Fully bi-lingual in English and Spanish, or any of the following languages: Portuguese, Creole, Vietnamese, French, German, Russian, Arabic, and Korean [Preferred]

• Interpersonal/customer service skills/qualities: Positive attitude, warm friendly, approachable, genuinely caring and compassionate, and professional [Preferred]

• Dependable, self- motivated and adaptable to varying work environments [Preferred]


Education:

• High School Grad or Equiv [Required]


Field of Study:

• N/A


Work Experience:

• Customer service management experience [Preferred]

• Prior customer service experience [Preferred]


Additional Information:

• N/A


Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS) [Preferred]


Physical Requirements: _(Please click the link below to view work requirements)_

Physical Requirements - https://tinyurl.com/23km2677


Pay Range:


$15.69 - $25.10


_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._


Category: Administrative & Executive Services

Organization: Hospice Altamonte Springs FL

Schedule: Part time

Shift: Day

Req ID: 152496364

About the Company

A

AdventHealth

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