JOB RESPONSIBILITIES
Assist all patients/visitors.
Check in patients while collecting all necessary patient demographic information.
Collect/Update all needed patient documentation
Assist patients with completion of all documentation.
Provide the best patient care at all times.
Other duties as assigned by the Non-Clinical Manager
Greeting patients/visitors with a friendly smile/welcoming voice as they enter/exit facility
Collection of payment-Handling of cash drawer/balancing at end of each shift
Being available for all shifts-3 shifts: 6:30am, 7:00am and 8:30am. (closer stays until last patient leaves)
Multitask and problem-solving skills.
Deal with any issues that may arise/handling situations as first point of contact
Knowledge of the facility and different services that are offered.
JOB REQUIREMENTS
Frequently required to physically aide patients
Must be able to lift 50 lbs
Exposure to stressful situations, including those involving public contact, as well as trauma, grief and death
Overall vision is necessary; including reading, depth perception, close-up work and must have a peripheral field of vision.
Hearing and speech on the phone as well as in person are necessary
Must be able to communicate verbally in person, on the phone and in writing
Frequently required to sit/stand/walk for extended periods of time
Some exposure to blood borne pathogens and other potentially infectious material.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance
EDUCATIONAL REQUIREMENTS
High School Diploma or GED
Knowledge of medical terminology
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS
The work environment, physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Frequently able to move freely about facility with or without an assisted device, and must be able to perform the functions of the job as outlined in the job description.
Overall dexterity is required including frequent handling, reaching, grasping, ability to address multiple complex problems simultaneously without loss of efficiency or accuracy.
Constantly required to sit/stand/walk for long periods of time, ability to learn, remember, focus, categories, and integrate information for decision making, problem-solving and comprehending.
Works in an office in a clinic environment with minimal exposure to noise, temperature discomfort and lighting inadequacies.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
INTRODUCTION
We are looking for a dedicated and detail-oriented individual to join our team as a receptionist. In this role, you will be the first point of contact for patients and visitors, playing a vital role in creating a professional and welcoming environment. Your effective communication skills, accuracy in record-keeping, and ability to navigate insurance requirements will be crucial in delivering seamless patient care and support.