Receptionist

United Surgical Partners International Inc (USPI)

Houston, TX

JOB DETAILS
SKILLS
Administrative Skills, Billing, Calendar Management, Co-Payments, Communication Skills, Customer Support/Service, Electronic Medical Records, Healthcare, Healthcare Customer Service, High School Diploma, Medical Billing, Medical Office, Medical Office Administration, Medical Records, Multilingual, Multitasking, Organizational Skills, Patient Assessment, Telephone Skills
LOCATION
Houston, TX
POSTED
4 days ago

Memorial Hermann Surgery Center Southwest is looking for a friendly and organized Receptionist to be the first point of contact for our patients and visitors. This role is ideal for someone who thrives in a fast-paced healthcare environment and enjoys providing exceptional customer service while managing front office responsibilities. If you have a professional demeanor, strong multitasking skills, and a passion for helping others, we encourage you to apply!

Job Summary: The Receptionist plays a crucial role in ensuring smooth front office operations by managing patient check-ins, handling phone calls, scheduling appointments, and assisting with administrative tasks. This position requires a warm, welcoming attitude and the ability to coordinate efficiently with clinical and administrative teams.

Responsibilities

  • Greet patients and visitors with a professional and friendly demeanor.
  • Answer and direct phone calls, taking messages as needed.
  • Manage patient check-in and check-out processes, ensuring accurate completion of paperwork.
  • Verify insurance information and collect co-pays.
  • Maintain and update patient records and appointment schedules.
  • Assist with billing inquiries and direct patients to the appropriate department.
  • Keep the waiting area organized and presentable.
  • Coordinate with clinical and administrative teams to ensure efficient office flow.
  • Bilingual is a plus

 

 



Required Skills
  • Minimum of 1 year of experience in a medical office or customer service role.
  • Experience in a healthcare setting preferred.
  • High school diploma or equivalent required; additional training in medical administration or front office operations is a plus.
  • Strong customer service and communication skills.
  • Proficiency in electronic medical records (EMR) systems and scheduling software.
  • Ability to multi-task and stay organized in a fast-paced setting.
  • Professional and courteous phone etiquette.
  • Basic knowledge of insurance verification and patient billing (preferred).


Required Experience

About the Company

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United Surgical Partners International Inc (USPI)

Strength in Numbers
United Surgical Partners International (USPI) and Tenet have combined forces to create the nation’s largest ambulatory surgery provider. Our combined network of exceptional surgical and imaging facilities includes approximately 20 imaging centers, and over 265 short-stay surgical facilities. Together, our partnerships include 50 health systems and more than 4,000 physicians.

Nationwide Experience
Our partners deliver high quality ambulatory solutions in safe, efficient and caring USPI facilities in communities of every size across 29 states. Our physician partners are focused on providing quality patient care, in part because they are invested in their USPI facility. We provide the infrastructure and support they need to perform their best. This is one of the advantages of partnering with USPI.

Quality Patient Services
We share a vision with our physician and health system partners. Our goal is to provide the quality of healthcare services we would insist upon for our own families. Since our founding in 1998, this goal has helped us grow exponentially. Today, our strategic joint venture with Tenet establishes USPI as one of the nation's leading providers of ambulatory solutions.

Operating Excellence
Our size and experience in developing and operating ambulatory facilities and strategic vision allow our facilities to achieve both high patient satisfaction and solid financial results. Moreover, because we engage physicians in the governance and growth of the facility, we also achieve excellent clinical outcomes.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1998
WEBSITE
http://www.uspi.com/