Receptionist

United Surgical Partners International

Houston, TX

JOB DETAILS
SKILLS
Administrative Skills, Calendar Management, Co-Payments, Communication Skills, Electronic Medical Records, Healthcare, Healthcare Customer Service, High School Diploma, Medical Billing, Medical Office, Multilingual, Multitasking, Organizational Skills, Patient Assessment, Record Keeping, Telephone Skills
LOCATION
Houston, TX
POSTED
8 days ago

Memorial Hermann Surgery Center Southwest is looking for afriendly and organized Receptionistto be the first point of contact for our patients and visitors. This role is ideal for someone who thrives in afast-paced healthcare environmentand enjoys providingexceptional customer servicewhile managing front office responsibilities. If you have aprofessional demeanor, strong multitasking skills, and a passion for helping others, we encourage you to apply!

Job Summary: TheReceptionistplays a crucial role inensuring smooth front office operationsby managing patient check-ins, handling phone calls, scheduling appointments, and assisting with administrative tasks. This position requires awarm, welcoming attitude and the ability to coordinate efficiently with clinical and administrative teams.

Responsibilities

  • Greet patients and visitors witha professional and friendly demeanor.
  • Answer and direct phone calls, taking messages as needed.
  • Manage patient check-in and check-out processes, ensuringaccurate completion of paperwork.
  • Verifyinsurance information and collect co-pays.
  • Maintain and updatepatient records and appointment schedules.
  • Assist withbilling inquiries and direct patients to the appropriate department.
  • Keep thewaiting area organized and presentable.
  • Coordinate withclinical and administrative teams to ensure efficient office flow.
  • Bilingual is a plus

  • Minimum of 1 year of experiencein a medical office or customer service role.
  • Experience in ahealthcare setting preferred.
  • High school diploma or equivalent required; additional training inmedical administration or front office operations is a plus.
  • Strongcustomer service and communication skills.
  • Proficiency in electronic medical records (EMR) systems and scheduling software.
  • Ability to multi-task and stay organized in a fast-paced setting.
  • Professional and courteous phone etiquette.
  • Basic knowledge of insurance verification and patient billing (preferred).

About the Company

U

United Surgical Partners International

Strength in Numbers
United Surgical Partners International (USPI) and Tenet have combined forces to create the nation’s largest ambulatory surgery provider. Our combined network of exceptional surgical and imaging facilities includes approximately 20 imaging centers, and over 265 short-stay surgical facilities. Together, our partnerships include 50 health systems and more than 4,000 physicians.

Nationwide Experience
Our partners deliver high quality ambulatory solutions in safe, efficient and caring USPI facilities in communities of every size across 29 states. Our physician partners are focused on providing quality patient care, in part because they are invested in their USPI facility. We provide the infrastructure and support they need to perform their best. This is one of the advantages of partnering with USPI.

Quality Patient Services
We share a vision with our physician and health system partners. Our goal is to provide the quality of healthcare services we would insist upon for our own families. Since our founding in 1998, this goal has helped us grow exponentially. Today, our strategic joint venture with Tenet establishes USPI as one of the nation's leading providers of ambulatory solutions.

Operating Excellence
Our size and experience in developing and operating ambulatory facilities and strategic vision allow our facilities to achieve both high patient satisfaction and solid financial results. Moreover, because we engage physicians in the governance and growth of the facility, we also achieve excellent clinical outcomes.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1998
WEBSITE
http://www.uspi.com/