Community Rehabilitation Center (CRC) is seeking a professional, dependable, and organized Receptionist to join our team.
The Receptionist serves as the first point of contact for clients, visitors, and callers and provides essential front-office support. This position will also assist with client intakes and serve as backup to the Medical Records Scheduler.
Key Responsibilities:
Greet and assist clients, visitors, and guests in a professional and welcoming manner.
Answer, screen, and route incoming telephone calls.
Assist with new client intakes, including collecting required information and documentation.
Schedule and confirm client appointments.
Maintain accurate appointment and scheduling information.
Contact clients regarding appointments, changes, and required information.
Serve as backup to the Medical Records Scheduler when needed.
Assist with medical records requests, filing, scanning, uploading, and retrieval of documentation.
Perform data entry and maintain accurate client information.
Receive and route documents, mail, and correspondence.
Maintain an organized and professional reception area.
Protect client confidentiality and follow HIPAA and CRC privacy requirements.
Provide general clerical and administrative support.
Assist staff and departments with front-office needs.
Perform other duties as assigned.
Qualifications:
High school diploma or equivalent required.
Previous receptionist or administrative experience preferred.
Healthcare or behavioral health office experience preferred.
Experience with client/patient intake and scheduling is a plus.
Strong computer and data-entry skills.
Excellent communication and customer-service skills.
Strong organizational skills and attention to detail.
Ability to multitask and manage competing priorities.
Dependable, punctual, professional, and compassionate.
Ability to maintain confidentiality when handling sensitive client information.
Numbers & Facts
Location
Jacksonville, Florida
Salary
$15–$16
Skills
Administrative Skillsunmatched
Behavioral Healthunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Data Qualityunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Documentationunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Medical Recordsunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Patient Admissionsunmatched
Schedule Developmentunmatched
Telephone Skillsunmatched
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