Receptionist

Concurrent Technologies Corporation

Johnstown, PA

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: None

Employee Background Check Required

This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable Federal, state and/or local laws and regulations.

The Receptionist serves as the first point of contact for visitors and callers, ensuring a welcoming and professional experience. This role is responsible for managing visitor check-ins, answering and directing calls, and performing basic clerical tasks to support the smooth operation of the front desk. The ideal candidate demonstrates strong communication skills, attention to detail, and a commitment to excellent customer service.

Key Responsibilities:

Visitor Management:

• Greet and assist visitors in a professional and courteous manner.
• Ensure visitors sign in and complete required entries in the visitor register.
• Issue visitor badges and ensure they are returned upon departure.
• Verify that all visitors and employees display authorized badges when entering the facility.

Front Desk Operations:

• Answer and direct incoming calls promptly and professionally using the Front Desk telephone system.
• Provide basic information to callers and visitors or redirect inquiries to the appropriate department.

Clerical Support:

• Perform basic clerical tasks such as data entry, filing, and typing documents as needed.
• Maintain the organization and cleanliness of the reception area.

Additional Duties:

• Assist with other tasks or responsibilities as assigned by the supervisor to support the team.

Required Qualifications:

• High school diploma or equivalent.
• 0-2 years of experience in a customer-facing or receptionist role.
• Strong verbal communication and interpersonal skills.
• Basic proficiency in Microsoft Office Suite (e.g., Word, Excel, Outlook).
• Ability to maintain a professional demeanor and provide excellent customer service.
• Attention to detail and ability to follow standard procedures.

Preferred Qualifications:

• Familiarity with multi-line phone systems.
• Basic knowledge of visitor management systems or security protocols.
• Ability to handle multiple tasks in a fast-paced environment.

Work Environment/Conditions:

• Determined by management if applicable.

Why CTC?

• Our teams at CTC are passionate and thrive on collaboration in a team environment.
• When we encounter a difficult problem, we have a variety of talented and diverse employees that work together to solve the toughest challenges.
• Competitive salary and benefits package.
• Although our work at CTC is extremely important, we also recognize the need for our employees to maintain a proper mix of work and personal life.
• Visit www.ctc.com to learn more.

Join us! CTC offers exceptional career growth, cutting edge technology, educational opportunities, and recognition for quality work.