We are seeking a professional, organized, and customer-focused Front Desk Receptionist to be the first point of contact for our company. This role is essential to keeping our office running smoothly by providing outstanding customer service, coordinating office operations, and supporting our field teams.
The ideal candidate is dependable, detail-oriented, able to multitask in a fast-paced environment, and has excellent communication skills.
Responsibilities
Answer incoming phone calls and direct them appropriately.
Greet customers, vendors, and visitors in a friendly and professional manner.
Schedule appointments and coordinate emergency service calls.
Create and maintain customer files.
Assist with insurance claim documentation and paperwork.
Receive and distribute mail, packages, and deliveries.
Manage office supplies and maintain an organized front office.
Coordinate with technicians regarding schedules and job updates.
Follow up with customers regarding appointments and project status.
Assist with invoicing, collections, and administrative tasks.
Respond to emails and customer inquiries promptly.
Maintain confidentiality and professionalism at all times.
Perform additional administrative duties as assigned.
Qualifications
Previous receptionist, administrative, or customer service experience preferred.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficient with Microsoft Office (Word, Excel, Outlook).
Ability to learn new software quickly.
Professional appearance and positive attitude.
Reliable transportation and punctual attendance.
Experience in the restoration, construction, property management, or insurance industry is a plus but not required.
What We're Looking For
Friendly and professional demeanor.
Strong work ethic and willingness to learn.
Ability to remain calm under pressure.
Excellent problem-solving skills.
Team player with a positive attitude.
Attention to detail and accuracy.
Self-motivated and able to work independently.
Numbers & Facts
Location
Las Vegas, NV
Job Type
Full-time
Skills
Administrative Skillsunmatched
Billingunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Construction Managementunmatched
Credit and Collectionsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Emergency Servicesunmatched
Insuranceunmatched
Insurance Documentationunmatched
Mail Processingunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Operational Supportunmatched
Order Deliveryunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Property Managementunmatched
Team Buildingunmatched
Team Playerunmatched
Telephone Skillsunmatched
Track Customer Issuesunmatched
Writing Skillsunmatched
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