Receptionist

Fusco Personnel is actively recruiting for a Receptionist to join our client’s medical practice’s front office team. The ideal candidate is courteous, personable, and professional. If you’re a self-starter, eager to work with the ability to run smooth office operations and alleviating patient concerns, please apply!

·         Serves patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts.

·         Uses practice management software (PMS), patient portal and appointment reminder systems, mobile applications, and other forms of technology to manage scheduling, interact with patients and providers, and update files and patients’ records.

·         Welcomes patients and visitors in person or on the telephone and take detailed messages as needed.

·         Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

·         Keeps patient appointments on schedule by notifying the provider of a patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.

·         Minimizes patients’ stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly environment in the reception area.

·         Ensures availability of treatment information by filing and retrieving patient records.

·         Maintains patient accounts by obtaining, recording, and updating personal and financial information.

·         Collects, sorts, distributes, or prepares mail, messages, or courier deliveries.

·         Prepares, processes, and archives memos, correspondence, travel vouchers, and other documents.

·         Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.

·         Maintains operations by following policies and procedures, reporting needed changes.

·         Provides directions to the office to new patients, consulting practitioners, and vendors.

·         Contributes to team effort by accomplishing related results as needed.