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Department of Health and Human Services (DHHS)
Office Associate II
Opening Date: September 15, 2026
Closing Date: September 28, 2026
Job Class Code: 6542
Grade: 13 (Admin Svcs)
Salary: $17.73 - $25.53 per hour*
*This is inclusive of a 2.50% recruitment and retention stipend
Position Number: 03050-0002
Location: Lewiston
Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.
Core Responsibilities:
This position will provide supportive services by performing reception and administrative tasks within the DHHS Lewiston District Office. Responsibilities include, but are not limited to:
• Greeting/screening individuals coming into the office and asking questions to determine needs and referring to appropriate employee, unit or office for services;
• Receiving, routing and transferring all incoming calls and documenting all walk in traffic on the electronic walk-in log;
• Troubleshooting equipment and advising others requesting technical assistance;
• Scheduling conference rooms and interview rooms;
• Issuing and tracking visitor access badges;
• Processing outgoing and incoming mail;
• Inventorying and restocking office supplies and equipment;
• Training employees providing coverage for the reception area;
• Other tasks, as assigned, within the classification.
Minimum Qualifications:
To qualify, your background must include training, education, or experience in office and administrative support work that demonstrates:
1) competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks
2) the ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures.
All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, and Office Associate I.
The background of well-qualified candidate will demonstrate experience in the following areas:
1. Skilled in the use of standard workplace equipment and applications (MS Word, EXCEL, Outlook, SharePoint, etc.).
2. Prior experience performing a broad range of administrative duties.
3. Prior experience working with customer service which involves direct face-to-face contact with clients.
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Agency information:
The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.
District Operations is a statewide unit within the DHHS Division of Facilities Management that coordinates facilities operations, performs diverse administrative functions and provides clerical support services to the Department.
This recruitment is being conducted for a vacancy located in Lewiston.
Application Information:
For additional information about this position please contact Ian Bullock, Office Manager at 207-795-4433, or by email Ian.Bullock@Maine.gov
Please submit all documents or files in PDF or Word format.
To request a paper application, please contact Mandy.Hernandez@Maine.gov
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to