Receptionist

Bryant & Stratton College

NY

JOB DETAILS
SALARY
SKILLS
Customer Relationship Management (CRM) Systems, Customer Support/Service, Event Management, Mail Processing, Regulations, Student Services, Telephone Skills, Time Management, Vendor/Supplier Relations
LOCATION
NY
POSTED
7 days ago

Job duties:

  • Leads the customer service activities at the point of first contact. (i.e., provide timely, courteous, and proficient service to both internal and external customers)
  • Answers all incoming calls and directs inquires at the reception desk in a professional manner to the appropriate associate or department.
  • Offers assistance and directions to all visitors at the Campus, and takes accurate messages as needed.
  • Inputs and updates all leads and data in the CRM system in an accurate/timely basis (i.e., appointments, phone comments, and interview comments).
  • Processes correspondence for Admissions department as needed.
  • Processes and distributes mail in compliance with U.S. Postal regulations as needed.
  • Maintains the front coffee area and employee lounge including cleaning, supply replenishment, vendor relationship
  • Administrative assignments as directed by the Dean of Student Services
  • Coordinate events on campus such as Orientation, Registration, and any luncheons on campus
  • Performs all other assigned duties by Campus Management

Salary: $35,360 ($17/hr)

This position is eligible for overtime

Please note that the compensation information is a good faith estimate of the base pay for this position. The selected candidate's actual base pay for this role will take into account a wide range of non-discriminatory factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. At Bryant & Stratton College, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Information about the total compensation package for this position will be provided during the interview process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.

About the Company

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Bryant & Stratton College

Bryant & Stratton College was founded in 1854 based on a desire to provide a practical education that gave our students the theory and experience to succeed in their careers. A lot of things have changed over the past 160 years, but our commitment to our students and staying at the forefront of career education and the workplace has not. From Dr. J. C. Bryant’s business practice “learning lab” of the 1850s to the active learning of today and from early correspondence courses to the launch of online education and training in 1997, Bryant & Stratton College has evolved into an educational institution poised for the 21st century, committed to the same principles set forth by its founders: education and career preparation.<\p>

The requirements of the workplace have continuously evolved since 1854, and as we transition from the Industrial to the Information Age, the evolution has accelerated. Keeping up with these contemporary needs requires the college to continually revise and enhance the curriculum, modify outcomes, and embrace or develop new teaching and learning methodologies. While the words in the college’s mission have changed over the years, the fundamentals have remained constant: Bryant & Stratton College is dedicated to offering a personalized career education and experience so that our graduates are prepared, not only for their careers but also for life’s adventures.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Education
FOUNDED
1854
WEBSITE
http://www.bryantstratton.edu