Receptionist

About Us

At SHIK Innovation Group, our vision is to be a catalyst for transformation in the world of marketing and business innovation. We aim to empower brands to not only adapt to change but to lead it—creating strategies that redefine industries, inspire growth, and build lasting impact.

Job Summary

We are seeking a friendly, professional, and organized Receptionist to serve as a welcoming first point of contact for customers, visitors, and team members. This entry-level role is ideal for someone who enjoys helping people, communicating professionally, staying organized, and developing valuable customer service and administrative skills.

Responsibilities

• Provide general information about products, services, and company activities.

• Assist customers and visitors with routine questions and requests.

• Maintain a clean, organized, and welcoming reception area.

• Assist with scheduling appointments and coordinating routine activities.

• Receive and organize incoming mail, deliveries, and correspondence.

• Maintain accurate visitor and customer information.

• Support team members with general administrative and customer service tasks.

• Communicate customer questions and feedback to appropriate team members.

• Assist with organizing office materials and supplies.

• Help ensure daily front desk activities run smoothly.

• Maintain a professional and positive presence when interacting with customers and visitors.

• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.

• Strong communication and interpersonal skills.

• Friendly, professional, and approachable demeanor.

• Excellent organizational and time management abilities.

• Strong attention to detail.

• Customer-focused attitude.

• Comfortable answering phones and interacting with visitors.

• Ability to manage multiple responsibilities efficiently.

• Reliable, adaptable, and self-motivated.

• Previous receptionist, front desk, office, customer service, retail, or hospitality experience is a plus but not required.

Benefits

• Paid training

• Career advancement opportunities

• Professional development programs

• Supportive team environment

• Hands-on customer service and administrative experience

• Performance-based growth opportunities

• Ongoing mentorship and coaching