Receptionist

Receptionist

Mindful Health is a fast-growing company with the goal of providing an intentionally different approach to mental health and well-being.  We are a combination of bricks and mortar locations and virtual service offerings across the state of Texas to create a high-end client experience.

Mindful Health creates an atmosphere that supports and values our clients and team members. Our commitment is to cultivate a place that provides intentional and exceptional care for our clients and a warm and nurturing environment for our team so we can make a lasting impact in our communities. We believe that health encompasses the whole person, mind, and body, and our clinical programming is built around this belief.  We work to empower clients to live fuller and healthier lives.  We maintain these same beliefs in developing and supporting our Mindful Health team. We seek enthusiastic individuals passionate about helping clients and value working in a team environment. Please visit our website for more information about our services, locations, and team at www.mindful.health.

Qualifications:

• High School Diploma
• 1 year of outpatient or behavioral experience is preferred
• 1 + years of front desk or receptionist experience
• Spanish language proficiency is a plus
• Active CPR certification
• Active CPI Certification

Required Skills:

• Computer Literacy
• Previous knowledge and experience with Microsoft Office Suite (Word, Excel & Outlook).
• Attention to Detail & Multitasking
• Professional and Reliable
• Strong written and verbal communication
• Customer Service Oriented
• Understands and upholds all privacy laws and organizational policies related to the protection of sensitive patient information (HIPAA compliance).

Job Duties Overview:

• Provide clients with initial and renewal visit paperwork, including office policies and all required documentation for signature.
• Accurately schedule and reschedule appointments for both individual and group services in a timely manner.
• Prepare, update, and maintain accurate client profiles using electronic practice management software.
• Collect co-payments, co-insurance, and private pay client payments as needed.
• Assist with communication between clients and providers, ensuring messages and needs are relayed clearly and efficiently.
• Support prospective clients by answering questions and responding to inquiries about the practice and services offered.
• Submit medical records to requesting parties upon receipt of proper release forms and required documentation.
• Greet clients upon arrival and communicate any relevant needs to clinical staff; promptly notify providers of changes or anticipated issues with the daily schedule.

Mindful Health offers:

• A healthy & positive atmosphere where everyone is valued.
• Schedule: Monday - Friday, 8AM-5PM
• Compensation: $16 - $22/hour

Mindful Health offers a comprehensive benefits package to support the well-being and professional development of our employees. This position is eligible for the following benefits:

• 120 hours (15 days) of paid time off
• 40 hours (5 days) of sick leave
• 24 hours (3 days) of paid bereavement leave per occurrence.
• Medical and supplemental health insurance (vision, dental, long-term disability, short-term disability, life insurance, etc.).
• Professional development opportunities

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.