Benefits:
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Job Summary We are seeking a motivated and personable Medical Administrative Assistant to join our healthcare team. In this role, you will support daily front-office operations and ensure a smooth and professional experience for patients and clinical staff. Responsibilities include managing patient communications, scheduling appointments, maintaining accurate records, and assisting with administrative workflows in a fast-paced medical environment.
The ideal candidate is highly organized, detail-oriented, and compassionate, with strong communication skills and the ability to maintain confidentiality while interacting with patients and healthcare professionals.
Responsibilities
Answer incoming phone calls, assist patients, and route calls to appropriate clinical staff
Schedule and confirm patient appointments while maintaining an accurate provider calendar
Check patients in and out, ensuring all required documentation is completed
Maintain and update electronic medical records (EMR) accurately and efficiently
Verify patient demographics and assist with basic administrative intake processes
Sort, review, and distribute incoming faxes, ensuring timely routing to appropriate staff and proper documentation in patient charts
Assist with billing operations, including verifying insurance, posting payments, and supporting revenue cycle processes
Coordinate office communications, including emails, memos, and patient correspondence
Support providers and clinical staff with administrative needs
Maintain organized filing systems in compliance with healthcare regulations (HIPAA)
Assist with office procedures and workflow improvements to enhance patient care
Qualifications
High school diploma or GED required; Associate's degree or medical administrative training preferred
Previous experience in a medical office or healthcare setting strongly preferred
Familiarity with electronic medical records (EMR/EHR) systems is a plus
Basic knowledge of medical billing, insurance verification, and revenue cycle processes preferred
Knowledge of standard office equipment (phones, printers, fax machines)
Proficiency in Microsoft Office (Word, Outlook, PowerPoint)
Excellent organizational, multitasking, and time management skills
Strong interpersonal skills with a patient-focused and professional demeanor
Ability to maintain confidentiality and handle sensitive information