Receptionist - Mental Health

Capitol Park Mental Health Hospital is seeking a friendly, professional, and detail-oriented Receptionist to join our team. As the first point of contact for patients, visitors, employees, and guests, the Receptionist plays a vital role in creating a welcoming and positive experience for everyone who enters our facility. This position is responsible for greeting and assisting visitors, managing incoming calls, providing administrative support, and ensuring the front desk operates efficiently while upholding patient confidentiality.

ESSENTIAL FUNCTIONS:

• Responsible for handling front office receptionand general administrative duties.
• Serves visitors, vendors and other outside guests by greeting, welcoming and directing them appropriately.
• Notify facility personnel of visitor's arrival.
• Maintain security by following established procedures including monitoring guest logbook and issuing visitor badges, if required.
• Keep track of inventory and work with supply vendors to ensure a well-stocked office.
• Answer and transfer telephone calls or take messages.
• Handle facility inquiries and provide general information.
• Sort and deliver incoming mail and send outgoing mail.
• Copy, file and update paper and electronic documents.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High School diploma or equivalent required.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances

(e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.