Receptionist, MRO

GA Telesis is a global leader providing integrated solutions to the aviation and aerospace industries, with a continuously expanding presence in new countries worldwide. We serve over 2,000 customers, including airlines, original equipment manufacturers, maintenance, repair, and overhaul (MRO) providers. GA Telesis Ecosystem is a vast global network spanning 54 locations in 30 countries on six continents. At GA Telesis, our core business is integrated aviation solutions, and our mission is customer success.

We are seeking a friendly, professional, and organized Receptionist to serve as the first point of contact for visitors, customers, and employees. Reporting to the Senior People Operations Manager, the ideal candidate will provide exceptional customer service while managing front desk operations and supporting a variety of administrative functions. This role requires excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced environment.

Important Notice:

Eligibility Requirement: Only U.S. Citizens or Permanent Residents will be considered for this position.

Responsibilities:

• Greets visitors in a friendly and professional manner; determines their needs, notifies the person(s) being visited; responsible for reception area at all times.
• Coordinates substitutes/coverage with People Operations Manager during absences.
• Answers telephone calls promptly and courteously; screens calls, transfers caller to correct individual; takes complete and accurate messages, and distributes messages in a timely manner
• Activates the answering machine at the end of the day and places the system on "night ring" mode.
• Checks the answering machine in the morning and retrieves messages to be delivered accordingly
• Sorts incoming and outgoing mail, express envelopes, and courier packages to be distributed to employees
• Maintains office supply cabinet, monitor inventory of supplies and orders accordingly
• Performs routine clerical functions as requested

Qualifications:

• High school diploma or equivalent GED
• Great time management skills to prioritize and complete a variety of tasks throughout the day
• Excellent written and verbal communication skills
• Able to contribute positively as part of a team, helping with various task as required
• Experience with clerical procedures and prior receptionist experience
• Competency in Microsoft applications, including Word, Excel, and Outlook

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