Billing, Calendar Management, Co-Payments, Communication Skills, Computer Skills, Computer Systems, Customer Support/Service, Data Entry, Detail Oriented, Establish Priorities, Geriatrics, HIPAA (Health Insurance Portability and Accountability Act), Insurance, Interpersonal Skills, Medical Records, Multitasking, Organizational Skills, Orthopedics, Outpatient Care, Patient Assessment, Pediatrics, Physical Therapy, Problem Solving Skills, Regulations, Sports, Telephone Skills
Company Description
For over 30 years, Plymouth Physical Therapy Specialists has been dedicated to our patients, always putting their needs first. Our team, with a wide range of professional skills, is committed to providing outpatient care in orthopedics, sports injuries, joint replacement, industrial rehabilitation, pediatrics, and geriatrics. We are fully equipped to offer the latest, research-backed treatments for a maximized rehabilitation experience.
Job Description
Plymouth Physical Therapy Specialists is looking for a professional, friendly and organized front desk receptionist to join our growing team at Plymouth Physical Therapy Specialists. Our ideal candidate will be detail-oriented, able to handle a multi-line phone system, and multi-task in a fast-paced environment, all while maintaining a welcoming presence with patients as the first greeter. The position will involve customer service, insurance verification, data entry, and overseeing day-to-day operations.
Responsibilities:
- Obtains and enters new patient demographics; updates patient information, as necessary in the computer system to maintain accuracy for billing.
- Obtains insurance information; as required by office policies.
- Verify insurance benefits/obtain authorizations as needed to process patient for services.
- Collects all co-pays and balances, as required by office policies.
- Reviews all forms for accuracy and completion according to office policies.
- Schedules patient appointments at check-out.
- Answers phones and transfers to appropriate staff.
- Maintains a clean and orderly waiting area.
- Adheres to HIPAA regulations and guidelines.
- Completes additional tasks to assist the Director and Practice Manager as necessary.
Qualifications
- Computer proficiency
- Effective organization skills and problem solving skills
- Excellent customer service skills, interpersonal and communication skills
- High level of accuracy and attention to detail
- Ability to work effectively independently as well within a team setting
- Ability to multitask and prioritize responsibilities
Additional Information
Hours: 40 hours per week
Clinic hours are from 6 AM to 7 PM
Some Saturdays may be required
U
US Physical Therapy Inc
U.S. Physical Therapy is one of the largest publicly-traded, pure-play operator of outpatient physical and occupational therapy clinics.
The clinics provide pre- and post-operative care for a variety of orthopedic-related disorders and sports-related injuries, rehabilitation of injured workers and preventative care. USPh also manages physical therapy facilities for third parties, including physician groups and hospitals. Each of USPh’s clinics are directed by a licensed physical therapist that drive patient volume via local physicians, former patients and other referral sources. Marketing representatives are used to further augment sales.
USPh has grown its business through a combination of de novo development and strategic acquisitions. The strategic acquisitions has accelerated the Company’s growth, and are structured with significant ownership retained by the practice owners and founders.