Receptionist

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

The Receptionist serves as the first point of contact for clients, employees, vendors, and visitors, delivering a professional and welcoming experience throughout the workplace. This role is responsible for managing front desk operations, coordinating meetings and conference room logistics, supporting administrative functions, and ensuring the office environment is organized, efficient, and client-ready. The ideal candidate is service-oriented, highly organized, and thrives in a fast-paced professional office environment while providing exceptional customer service and administrative support.

Roles & Responsibilities

Front Desk & Client Experience

• Welcome clients, visitors, vendors, and employees with warmth, professionalism, and courtesy.
• Answer, screen, and direct incoming telephone calls accurately and efficiently.
• Maintain a consistent in-person presence at the reception desk during core business hours.
• Create a positive first impression by providing exceptional customer service to all guests.
• Schedule visitors with the building's security.
• Issue guest badges for firm visitors.
• Serve as a resource for employees by answering questions or directing inquiries to the appropriate contacts.
• Follow security and emergency procedures while assisting with visitor access and office safety.

Meeting & Office Coordination

• Schedule and confirm conference room and visitor office reservations.
• Coordinate meeting logistics, including room setup and preparation.
• Monitor visitor offices and shared spaces to ensure supplies remain stocked and available.
• Communicate maintenance requests and facility concerns to the appropriate teams.
• Maintain the reception area to ensure it is clean, organized, and presentation-ready.
• Coordinate meeting logistics, including room setup and preparation. 
• Monitor visiting offices and shared spaces to ensure supplies remain stocked and available. 

Administrative Support

• Prepare and distribute daily reports accurately and on time.
• Prepare weekly utilization and reservation reports.

Knowledge, Skills & Attributes

• Minimum of 5 years of experience in a receptionist, front desk, or administrative support role within a professional office environment; legal experience is preferred but not required.
• Exceptional customer service and interpersonal skills with a hospitality-first mindset.
• Strong organizational skills with the ability to manage multiple priorities independently.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Familiarity with conference room management software.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Professional appearance with a positive, dependable, and service-oriented attitude.
• Strong attention to detail and the ability to work effectively in a fast-paced environment.

Qualifications

• Passion for delivering exceptional customer service and creating a welcoming workplace experience.
• Reliable, punctual, and proactive with a strong work ethic.
• Excellent organizational and time management skills.
• Ability to multitask while adapting to changing priorities.
• Strong problem-solving skills and the ability to work independently.
• High school diploma or equivalent required; additional education is preferred.

Schedule

Employment Type: Full-Time

Schedule: Monday – Friday, 9:00 AM – 6:00 PM

Compensation

The compensation range for this role is $34.00–$36.00 per hour. Actual compensation within that range will be based on the candidate's skills, experience, and qualifications.

Benefits

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

Opensity is an Equal Opportunity Employer. 

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. 

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination. 

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.