We are seeking a friendly, organized, and professional Front Desk Receptionist to join our HOA management team.
As the first point of contact for homeowners, board members, vendors, and visitors, you will play an important role in providing excellent customer service and supporting the daily operations of our office. Responsibilities include answering and directing phone calls, assisting homeowners with general questions, preparing mailings and correspondence, receiving visitors, and completing various administrative tasks.
The ideal candidate has a positive attitude, excellent communication and computer skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced office environment.
Responsibilities
Greet and assist homeowners, board members, vendors, and visitors
Answer, screen, and direct incoming phone calls
Respond to general homeowner questions and direct more complex matters to the appropriate team member
Prepare, organize, and process outgoing mail and community correspondence
Receive and distribute incoming mail, packages, and documents
Assist with maintaining homeowner and association records
Perform data entry, scanning, filing, and other administrative duties
Help maintain a clean, organized, and welcoming front office
Provide general support to community managers and other team members
Complete additional administrative tasks as assigned
Qualifications
Previous receptionist or front-office experience preferred
Reliable and punctual, with strong time-management skills and the ability to prioritize tasks effectively.
Excellent verbal and written communication skills
Strong customer-service skills and a professional demeanor
Dependable, organized, and detail-oriented
Positive attitude and strong work ethic
Comfortable using computers, email, office software, and phone systems
Ability to multitask and prioritize responsibilities
Experience in HOA management, property management, or a related industry is helpful but not required
Benefits/Perks
Competitive hourly pay
Career growth opportunities
Fun, professional, and energetic work environment
401(k) and insurance benefits
Numbers & Facts
Location
Oceanside, CA
Skills
Administrative Skillsunmatched
Communication Skillsunmatched
Community Supportunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Detail Orientedunmatched
Email Softwareunmatched
Establish Prioritiesunmatched
Mail Processingunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Prepare Correspondenceunmatched
Presentation/Verbal Skillsunmatched
Property Managementunmatched
Telephone Skillsunmatched
Time Managementunmatched
Writing Skillsunmatched
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